Global Strategic Account Director

Cynet Corp

17h•$115,000 - $135,000

About The Position

The Global Strategic Account Director is responsible for managing and growing a portfolio of national and regional key accounts in staffing and SOW services. The role carries P&L responsibility and focuses on strategic account growth, expansion, and penetration across categories including technical, engineering, life sciences, and non-IT. The director also oversees and guides an account management team, providing direction and strategy to support successful client relationships and account performance.

Requirements

Bachelor’s degree or equivalent work experience or education.
Experience with contingent and permanent staffing, SOW project deliverables, and time-and-material engagements with direct or relationship-based clients.
Subject-matter expertise in one or more industries or domains, such as Hi-Tech/AI, engineering, therapeutic/life sciences, nuclear, renewable energy, infrastructure, FinTech, robotics/physical AI, or defense tech.
10+ years of overall experience, with a proven track record in the staffing industry.
5+ years of experience managing a team of recruiters, including client-facing experience and team leadership.
Ability to set and execute a clear vision, strategy, and goals.
Ability to learn or identify what is needed to deliver results and compete successfully.
Tech-savvy and up to date with current technologies and recruitment trends.
Persistence and a 'never give up' attitude toward roles others have been unable to fulfill.

Responsibilities

Drive strategic growth, net-new expansion, and penetration within existing accounts.
Lead, direct, and mentor the account management team on account strategy, farming techniques, and client relationship management.
Manage P&L and develop and execute strategic account plans to maximize revenue and profitability.
Expand the company's footprint in existing accounts to identify new business opportunities, SOW projects, and exclusive delivery rights.
Conduct regular onsite client visits and executive briefings to build executive relationships and long-term partnerships.
Guide account managers in identifying client pain points and positioning customized workforce, SOW, and managed services solutions.
Monitor client scorecards, satisfaction levels, and key performance indicators to support operational excellence and retention.
Establish standard operating procedures for account managers to ensure compliance with client policies and seamless service delivery.
Perform other duties and responsibilities as assigned.