Strategic Account Manager (Northeast US Region) - Utility

Wesco•Milford, MA
•$120,000 - $150,000

About The Position

The Strategic Account Manager maintains relationships with key target accounts that have a strategic impact on the organization’s long-term success. The role identifies cross-selling, upselling, and repeat-sales opportunities and resolves issues or concerns to ensure customer satisfaction. The position is based in the northeastern US region (MA, NY, CT, NH, or ME) and may require travel up to 25%.

Requirements

  • High school degree or equivalent required.
  • At least 5 years of proven outside sales experience, or at least 3 years of strategic account and/or sales management experience.
  • A history of success maintaining and developing key relationships.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to identify potential in assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter able to work efficiently under pressure.
  • Experience executing in a matrix organization while managing multiple stakeholders and projects.
  • Must be based within the northeastern US region: MA, NY, CT, NH, or ME.
  • Ability to travel up to 25%.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Work with the Sales team to create and support execution of strategic account plans at key, named accounts.
  • Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients based on an assigned territory or market segment.
  • Develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
  • Act as a liaison between the field and Global Accounts teams regarding new agreements, Value-Add/Total Cost of Ownership commitments, and increasing customer wallet share.
  • Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
  • Communicate customer activity, opportunity and renewal status, and strategic plan progress to management.
  • Participate in solution-development efforts that address customer needs.
  • Engage supplier sales resources to enlist support and create solutions.

Benefits

  • Paid time off may be available to eligible employees.
  • Medical, dental, and vision coverage may be available to eligible employees.
  • Retirement savings plans may be available to eligible employees.
  • Eligible positions may include participation in a bonus or sales incentive plan.
  • Certain sales roles may offer additional compensation through a commission structure based on sales results.
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