Strategic Account Manager (SAM)

Vantor•Herndon, VA

About The Position

The Strategic Account Manager (SAM) owns strategic growth and expansion of Vantor’s most critical government and prime contractor accounts. The role is accountable for account strategy, revenue growth, customer relationships, contract continuity, and portfolio-level performance across a defined set of high-value, mission-critical customers. As a senior leader within the go-to-market organization, the SAM shapes account strategy and capture priorities, coordinates integrated product and service solutions, and aligns customer mission needs with company capabilities. The role balances revenue expansion with operational excellence and customer success, requiring deep GovCon experience, executive presence, program P&L accountability, and leadership across Product, Engineering, Services, Capture, Finance, and Contracts. The SAM manages strategic accounts and develops multi-year strategies across current programs, recompetes, task orders, and expansions. The position owns account-level P&L inputs, forecasts, margin performance, and growth targets; serves as the primary relationship owner; oversees Program Managers; and is accountable for overall account health, sustainment, and expansion. The role also engages senior government and contractor stakeholders, supports contract continuity, and orchestrates cross-functional solutions and delivery oversight. This position requires U.S. citizenship and an active U.S. Government security clearance at the TS/SCI level. Employment in cleared roles is contingent upon verification of clearance status. Certain roles may also be subject to U.S. export control laws requiring U.S. person status. The role is incentive eligible. Stated compensation ranges reflect total target compensation, including base salary and target incentive; base salary represents a portion of the total range. Pay varies by location and is based on factors including experience, qualifications, skills, location, and market conditions. The application window is three days from posting and remains open until a qualified candidate is identified.

Requirements

  • U.S. citizenship.
  • Active U.S. Government security clearance at the TS/SCI level; clearance status is subject to verification.
  • Deep GovCon experience.
  • Executive presence.
  • Program P&L accountability.
  • Ability to lead complex, cross-functional efforts across Product, Engineering, Services, Capture, Finance, and Contracts.

Responsibilities

  • Develop, maintain, and execute multi-year account strategies aligned with customer mission priorities and corporate growth objectives.
  • Identify and pursue opportunities across customer organizations and mission sets, driving growth through contract extensions and modifications, recompetes, follow-on procurements, task orders, capability expansion, and integrated solutions.
  • Shape capture strategies, win themes, and bid/no-bid decisions; maintain a forward-looking pipeline aligned with customer roadmaps and funding profiles using Salesforce and structured opportunity management.
  • Own senior-level relationships with government decision-makers, program leaders, contracting officials, and prime contractor executives; serve as a trusted advisor.
  • Lead executive briefings, strategic account reviews, and engagement plans; represent the company in high-stakes discussions, negotiations, and escalations.
  • Anticipate emerging mission requirements and funding pathways.
  • Maintain knowledge of contract structures, scope, funding profiles, performance metrics, and compliance requirements.
  • Oversee portfolio financial health, balancing revenue, margin, and delivery performance; identify and mitigate financial, performance, and relationship risks.
  • Ensure program sustainment using existing contract vehicles and by shaping adoption or creation of new vehicles; support contract modifications, renewals, and extensions with Contracts, Finance, and Legal.
  • Orchestrate multi-product and service solutions across Product, Engineering, and Services business units.
  • Translate customer mission requirements into internal priorities, roadmap inputs, and investment decisions; influence product and engineering capability development and roadmap alignment.
  • Coordinate delivery, capture, business development, finance, and leadership teams to support unified execution; influence internal stakeholders through strategic insight, data, and credibility.
  • Partner with Program Managers to ensure successful execution and customer satisfaction; align customer expectations with program performance and balance growth with operational stability and delivery excellence.
  • Maintain disciplined governance of program health, risk posture, and performance metrics.
  • Foster cross-program engagement with other Strategic Account Managers to identify synergistic growth opportunities and promote collaboration across Account, Product, Engineering, and Delivery.
  • Facilitate Vantor leadership engagement with onsite teams and provide product education to onsite team members to improve situational awareness and business development alignment.

Benefits

  • Robust 401(k) with company match.
  • Mental health resources.
  • Student loan repayment assistance.
  • Adoption reimbursement.
  • Pet insurance.
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