Strategic Account Manager

BillionToOne

9d • Remote

About The Position

The Strategic Account Manager drives regional growth and expands adoption of BillionToOne's UNITY™ prenatal screening platform across an assigned region. Reporting to the Regional Sales Manager, the role develops and grows strategic customer relationships within health systems, integrated delivery networks (IDNs), large physician groups, and key provider accounts. The position partners with internal sales, clinical, medical affairs, customer success, and market access teams to identify growth opportunities, execute account plans, and support implementation and ongoing utilization of UNITY™. It is a remote, field-based position with approximately 50% travel throughout the assigned region.

Requirements

• Bachelor's degree required.
• At least 5 years of successful sales or account management experience within diagnostics, genomics, molecular diagnostics, or women's health.
• Demonstrated track record of consistently achieving or exceeding sales goals.
• Strong problem-solving, relationship-building, communication, presentation, and consultative selling skills.
• Strong collaboration skills.
• Ability to analyze territory performance and prioritize opportunities to drive growth.
• Excellent organizational, time management, and follow-up skills.
• Self-motivated, collaborative, and comfortable working in a fast-paced, high-growth environment.
• Willingness to travel approximately 50% throughout the assigned region.

Nice To Haves

• Experience calling on hospitals, health systems, IDNs, or large physician practices within the assigned region.
• Working knowledge of diagnostic reimbursement and the healthcare delivery environment.
• Experience working in a high-growth startup environment.
• Experience in prenatal diagnostics, molecular diagnostics, women's health, or genomics.
• Clinical laboratory experience or familiarity with laboratory operations.
• Experience managing complex healthcare accounts and cross-functional customer relationships.

Responsibilities

• Develop and execute regional account plans to increase adoption and utilization of UNITY™ across assigned regional health systems.
• Build and maintain relationships with physicians, practice administrators, health system stakeholders, and other key decision-makers to secure UNITY utilization.
• Identify opportunities to expand existing customer relationships and secure new business within assigned regional accounts.
• Partner with Regional Sales Managers, Prenatal Account Executives, and cross-functional teams to support customer onboarding and successful implementation, including EMR and phlebotomy enablers.
• Conduct business reviews and maintain regular customer communication to ensure satisfaction and identify growth opportunities.
• Analyze account performance and territory data to prioritize opportunities and maximize regional sales results.
• Maintain an in-depth understanding of BillionToOne's products, competitive landscape, and market dynamics.
• Accurately maintain customer information, sales activities, and pipeline within CRM tools.
• Represent BillionToOne professionally at customer meetings, regional conferences, and industry events.
• Collaborate with internal teams to resolve customer issues and deliver an outstanding customer experience.

Benefits

• Multiple medical benefit options; employee premiums are paid 100% for select plans, and dependents are covered up to 80%.
• Family Bonding Leave for eligible employees: 16 weeks, paid at 100%.
• Supplemental fertility benefits coverage.
• Retirement savings program with a 4% company match.
• Paid time off increases with tenure.
• Latest hardware, including a laptop, lab equipment, and facilities.
• Base pay plus uncapped commissions and equity options.
• Industry-leading company benefits, including free healthcare options, a 401(k) match, and paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level