Strategic Account Manager
Velocity Electronics
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Posted:
January 30, 2023
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Other
About the position
The Strategic Account Manager is responsible for cultivating and maintaining strategic customer relationships and selling to a portfolio of key accounts. They will assist in implementing global sales and purchasing strategies and ensure customer requirements are accurately entered in the company's ERP system. The role requires a deep understanding of key customers' structure, culture, and needs, as well as the ability to consistently deliver on sales goals and provide immediate solutions to customer needs. The Strategic Account Manager will also be responsible for creating reports on customer interactions and sales/gross profit totals.
Responsibilities
- Cultivate and maintain strategic customer relationships
- Sell to a portfolio of key accounts
- Assist in the implementation of global sales and purchasing strategies
- Develop and maintain a deep understanding of the structure, culture, and needs of key customers
- Manage and facilitate own individual training, including sales, sourcing, and throughput
- Ensure customer requirements are accurately entered in Velocity's ERP system
- Consistently deliver on monthly and quarterly gross profit sales goals
- Represent and communicate Velocity’s culture, values, and value proposition
- Provide immediate and reliable solutions to customer needs
- Complete detailed records of all sales data regarding contracts, quotations, and other customer interactions and annotate all customer touches in Velocity's ERP system
- Create and present periodic reports detailing customer interactions and sales/gross profit totals
Requirements
- Cultivate and maintain strategic customer relationships
- Sell to a portfolio of key accounts
- Assist in the implementation of global sales and purchasing strategies
- Develop and maintain a deep understanding of the structure, culture, and needs of key customers
- Manage and facilitate own individual training, including sales, sourcing, and throughput
- Ensure customer requirements are accurately entered in Velocity's ERP system
- Consistently deliver on monthly and quarterly gross profit sales goals
- Represent and communicate Velocity’s culture, values, and value proposition
- Provide immediate and reliable solutions to customer needs
- Complete detailed records of all sales data regarding contracts, quotations, and other customer interactions and annotate all customer touches in Velocity's ERP system
- Create and present periodic reports detailing customer interactions and sales/gross profit totals
- Substantial product knowledge
- Computer literate
- Min. 2+ years of sales experience in the electronics components industry (preferred)
- Demonstrated expertise in sourcing management, CRM (preferred)
- Experience with complex ERP systems (preferred)
- Competitive
- Ambitious
- Ability to build rapport
- Self-motivated
- Attention to detail
- Problem solver
- Emotional control
- Persistent
- Grit
- High Endurance
- Creative (preferred)
- Entrepreneurial (preferred)
Benefits
- Competitive salary
- Ambitious work environment
- Ability to build rapport with customers
- Self-motivated work culture
- Attention to detail in job tasks
- Problem-solving opportunities
- Emotional control in customer interactions
- Persistent work ethic
- Grit and determination in achieving goals
- High endurance for demanding work
- Creative thinking encouraged
- Entrepreneurial mindset supported