About The Position

The Stores and Production Support Operative supports the efficient flow of precision optical components and materials through G&H Phoenix. The role combines optical cleaning and component handling with stores, goods inwards, stock control, packing, despatch and associated administration. It ensures products are safely handled, cleaned to the required standard, traceable, accurately controlled and prepared for internal processing or customer delivery. The role includes cleaning and preparing optical components using approved methods, materials, chemicals and equipment; receiving and booking incoming materials; issuing stock to production; maintaining inventory and shipment records; and preparing customer, subcontractor and inter-site deliveries. The employee works in accordance with quality procedures, customer requirements, safety rules and cleaning processes, and maintains organised work areas while supporting continuous improvement. Role-specific training will be provided. The position is within G&H Phoenix, part of G&H's Optical Systems Division, which manufactures and processes optical parts, prisms and assemblies.

Requirements

  • Excellent attention to detail, accuracy and a methodical approach to work.
  • Good manual dexterity and the ability to safely handle delicate, high-value components.
  • Ability to follow procedures, work instructions and production documentation accurately.
  • Good organisational, housekeeping and communication skills.
  • A flexible, team-focused approach.
  • Ability to use or learn ERP and stock control systems and basic Microsoft Office applications.
  • Ability to prioritise a varied workload across Optical Cleaning, Stores, Despatch and administration activities.
  • UK applicants must be able to successfully complete security vetting to at least the UK government's Baseline Personnel Security Standard, including a criminal record check.
  • Some roles may require higher levels of security vetting; applicants may typically need continuous UK residence for the previous five to ten years.

Nice To Haves

  • Previous manufacturing, stores, despatch, precision component or cleanroom experience.

Responsibilities

  • Clean and prepare precision optical components using approved methods, materials, chemicals and equipment.
  • Handle coated and uncoated optics carefully to prevent contamination, scratches, chips, marks or other damage.
  • Check that components are visually clean and free from fingerprints, fibres, particles, residues and stains before they progress.
  • Maintain component identification, segregation, protection and traceability during cleaning, storage and movement.
  • Promptly report suspected damage, contamination, identification issues or process concerns to Production or Quality.
  • Receive and process incoming materials and components, checking quantities and condition against delivery documentation.
  • Accurately book goods into ERP or stock control systems and store them in the correct locations.
  • Issue materials to production and maintain accurate stock records, traceability and inventory control.
  • Conduct routine stock checks and cycle counts, investigate discrepancies and monitor consumable stock levels.
  • Prepare, protect, pack and despatch finished components and materials to customers, subcontractors and other G&H locations.
  • Complete delivery notes, labels, courier, customer and export documentation accurately.
  • Maintain ERP, stock, production and shipment records, including route cards where required.
  • Coordinate courier collections and support local deliveries or collections when required.
  • Follow G&H quality procedures, work instructions, customer requirements and approved cleaning processes.
  • Stop or escalate activity when a quality or traceability concern is identified.
  • Use solvents and cleaning materials in accordance with COSHH, risk assessments and site procedures, and wear required PPE.
  • Maintain clean, safe and organised Optical Cleaning, Stores and Despatch areas and support 5S and continuous improvement.
  • Contribute to reducing contamination, handling damage, stock discrepancies, rework, scrap and process inefficiency.
  • Undertake other reasonable and related tasks allocated by the line manager.

Benefits

  • Competitive salary, with premiums for shift work.
  • 25 days holiday plus bank holidays.
  • Opportunities for training and progression.
  • Salary Sacrifice Pension Scheme.
  • Enhanced Employee Assistance Programme.
  • £500 colleague referral bonus.
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