About The Position

The Store Team Member supports store operations and helps customers and their pets have a positive store experience. The role includes customer service, sales support, register operations, inventory tasks, and assistance with self-wash stations. Team members may also perform walk-in nail trimming services.

Requirements

  • Be knowledgeable about animals and products to provide outstanding customer service.
  • Be flexible to work evenings, weekends, and holidays.
  • Be at least 16 years old.
  • Pass a drug screening in applicable states.

Nice To Haves

  • Be an excellent listener and communicator who can address pet parents’ concerns, wants, and needs.
  • Have a strong desire to succeed.
  • Be a self-starter who can work independently and collaboratively.
  • Be interested in learning more about the Wag N’ Wash brand and its products.

Responsibilities

  • Greet guests with a positive, outgoing, ready-to-help attitude.
  • Help customers find products and recommend merchandise based on their needs.
  • Accept and process orders, operate the POS register, and resolve return issues.
  • Promote special sales, offers, and the rewards program.
  • Stock and catalog products, including entering information into computer systems.
  • Help pet parents use self-wash stations and explain the washing process.
  • Stock bathing supply caddies.
  • Provide backup support to teammates when extra help is needed.
  • Perform walk-in nail trimming services.

Benefits

  • Employee discounts
  • Flexible schedules
  • Pay increases
  • Pet care training programs
  • Promotion-from-within culture
  • Medical, dental, and vision plans for full-time employees
  • Health savings and flexible spending accounts for full-time employees
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