About The Position

The Store Team Member supports a welcoming store experience for customers and their pets by assisting with product selection, checkout, inventory, and self-wash services. The role may include cashier, stocker, and pet wash attendant duties. Team members provide friendly, knowledgeable service and help pet parents use self-wash stations. Walk-in nail trimming services may also be performed.

Requirements

  • Be at least 16 years old.
  • Pass a drug screening in applicable states.
  • Be flexible to work evenings, weekends, and holidays.
  • Have knowledge of animals and products to provide customer service.

Nice To Haves

  • Excellent listening and communication skills to address customers’ concerns, wants, and needs.
  • A strong desire to succeed and the ability to work independently and collaboratively.
  • Interest in learning about the Wag N’ Wash brand and its products.

Responsibilities

  • Greet guests with a positive, outgoing, helpful attitude.
  • Help customers find products and recommend merchandise based on their needs.
  • Accept and process orders, operate the POS register, and resolve return issues.
  • Promote special sales, offers, and the rewards program.
  • Stock and catalog products, including entering data into computer systems.
  • Help pet parents use self-wash stations and explain the washing process.
  • Stock bathing supply caddies.
  • Provide backup support to coworkers when extra help is needed.
  • Perform walk-in nail trimming services.

Benefits

  • Employee discounts.
  • Flexible schedules.
  • Pay increases and pet care training programs.
  • Promotion-from-within culture.
  • Medical, dental, and vision plans for full-time employees.
  • Health savings and flexible spending accounts for full-time employees.
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