Store Team Leader, CA 9551

CVS Health • Seal Beach, CA

5d

About The Position

The Store Team Leader (STL) is a single-unit retail leader responsible for guiding a store team to achieve operational and service excellence. The role manages, inspires, and coaches Front Store crew and management colleagues, and leads through effective communication, consistent application of standard operating procedures and best practices, support for all departments, and schedules that meet business needs. The STL models CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions and encourages the team to do the same.

The role is responsible for developing talent, maintaining appropriate staffing, improving store performance, and ensuring a safe, compliant, high-quality working environment. The STL collaborates with pharmacy and other in-store teams, partners with the Front Store District Leader on priorities and initiatives, and represents CVS Health positively in the community. The position is full-time, with an anticipated workweek of 47.5 hours, and requires flexible scheduling, including early morning and evening shifts, at least two closing shifts per week, and at least four weekend shifts per month.

Requirements

• Must be at least 18 years of age.
• Complete all required training for the current role within the required timeframe.
• High school diploma or GED.
• One to three years of prior relevant work experience.
• Ability to work flexible schedules, including early morning and evening shifts according to store needs and operating hours.
• Work at least two closing shifts per week and four weekend shifts per month.
• Ability to lift and exert up to 50 pounds of force occasionally and up to 10 pounds frequently, including overhead lifting; regularly exert negligible force to move objects.
• Ability to stand and walk for extended periods.

Nice To Haves

• Pharmacy Technician Licensure.
• Bachelor’s degree.

Responsibilities

• Cultivate and maintain a healthy talent pipeline, oversee Front Store and cross-trained colleague performance and development, and support career progression through hiring, training, performance management, and termination when required.
• Ensure appropriate staffing by scheduling to demand, creating and publishing schedules three weeks in advance, and managing store labor spending responsibly.
• Improve store performance measures—including sales, service, loyalty, shrink, and compliance—by coaching colleagues and working with the team to identify and address operational barriers.
• Maintain a safe, high-quality work environment that complies with regulatory and company standards.
• Oversee timely and effective training for Front Store and cross-trained colleagues.
• Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
• Maintain strong working relationships with the Rx District Leader, Pharmacy Manager, pharmacy team, and other in-store teams to support collaboration and a holistic store staffing pipeline.
• Partner with the Front Store District Leader to establish store priorities, implement initiatives, and engage colleagues.
• Represent CVS Health through professional behavior and positive community engagement.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED