General Manager - Denny's 9551, Visalia, CA

NEW CANEY INC•Visalia, CA

6d•$72,384 - $85,280•Onsite

About The Position

The General Manager is responsible for overall restaurant operations and staff management, achievement of the controllable profit plan, guest-count growth, and sales-building activities. The role emphasizes employee selection and retention, continuous operational improvement, hospitality, and guest satisfaction. The General Manager directs restaurant operations, including guest service, brand-standards execution, and employee training. The role includes reviewing financial and operational reports, managing controllable costs, implementing corporate initiatives and marketing promotions, developing employees, maintaining compliant equipment and facilities, and building local relationships to grow sales and guest counts. The General Manager also oversees security, food safety and sanitation, cash handling, inventory, and compliance with company policies, brand standards, and applicable regulations. This position requires at least 55 hours per week, with weekend, holiday, evening, and additional shifts as needed. The General Manager reports to the Area Manager.

Requirements

At least 3 years of experience in restaurant, hospitality, or retail management.
Food Safety Manager certification.
Ability to work a minimum of 55 hours per week.
Strong organizational skills and excellent oral and written communication skills; ability to communicate with all levels of the organization and effectively in English.
Basic math skills, including addition, subtraction, multiplication, and division.
Value diversity and show respect for others.
Demonstrated ability to solve problems and handle high-stress situations.
Ability to interpret financial statements and understand contributing factors.
Ability to identify and anticipate opportunities for improvement and implement corrective actions.
Ability to work weekends, holidays, evenings, and additional shifts as needed.
Availability to travel, including occasional overnight and airline travel when applicable.
Valid automobile operating license without restrictions on hours of operation, and reliable transportation to meet banking obligations.
Ability to lift a tray weighing up to 25 pounds and lift and carry supplies and equipment weighing up to 50 pounds; ability to place items on high and low shelves.
Ability to bend, stoop, reach, lift, and grasp.
Ability to hear well in a loud environment and respond to employee and guest needs.
Must meet applicable state, county, or municipal health requirements concerning food handling.
Ability to operate a point-of-sale system and distinguish monetary denominations.
Ability to work with all Denny’s menu products and potentially hazardous chemicals.
Sufficient mobility to move and work in confined areas, and ability to work inside and outside the restaurant.
Ability to observe staff and all aspects of restaurant operations.
Ability to stand and walk during 10- to 12-hour shifts; occasional shifts exceeding 10 hours may be required.
Ability to tolerate extreme temperature changes in kitchen and freezer areas.

Nice To Haves

Associate’s or bachelor’s degree, or equivalent combination of education and experience.
Additional operations and/or leadership experience beyond the minimum requirement.

Responsibilities

Promote the Company Mission, Vision, and Core Values, and willingly assist others.
Prepare and interpret financial and operational reports and schedules, analyze data, and develop solutions to achieve operating goals.
Direct restaurant operations, including guest service, brand-standards execution, and employee training.
Achieve controllable profit and flow-through goals by overseeing controllable costs and taking corrective action.
Ensure timely implementation, training, and ongoing execution of corporate initiatives and marketing promotions.
Develop Restaurant Managers and hourly employees through training programs, development plans, assignments, coaching, and constructive feedback.
Ensure equipment and facilities comply with brand standards and government regulations, and take corrective action when needed.
Attract, hire, onboard, and retain hourly employees to meet staffing and guest-service needs.
Proactively handle employee-relations issues and deviations from brand standards, involving the Area Manager and Human Resources Manager as appropriate.
Develop and execute local store marketing plans and relationships with civic, business, school, and professional organizations to drive sales and guest counts.
Monitor security procedures to protect employees, guests, and company assets.
Enforce sanitary food-handling practices and cleanliness and maintenance of kitchen, dining areas, and restrooms.
Create and maintain an enjoyable and respectful environment for guests and employees.
Maintain compliance with employment policies, brand standards, and state, local, and federal regulations.
Follow management procedures for cash handling, inventory, and other restaurant operations.
Complete other tasks and duties as assigned.
Perform the job duties of every position and multitask according to business demands.