Store Team Leader

Vera Bradley • Branson, MO

2d

About The Position

As a Team Leader - Keyholder, you support store leadership in achieving sales goals by working alongside store associates and providing daily direction, communication, and training. You motivate the team to provide an excellent shopping experience and build brand loyalty through customer interactions. You serve as a brand ambassador by consistently modeling and upholding Vera Bradley’s core values.

The role includes supporting sales, customer outreach, merchandising, store operations, and team development. It requires availability for evenings, weekends, and holidays to support store opening, closing, and peak business needs. The position is incentive eligible based on company and store metrics. The stated base pay range is $15.81–$23.68, with a starting pay of $18.00 USD; individual pay depends on work location.

Requirements

• At least 18 years of age.
• Retail experience and/or prior management experience.
• Availability to work evenings, weekends, and holidays.
• Constant walking and standing; frequent bending, stooping, and reaching.
• Strong sensory skills, including good eyesight, good hearing, and dexterity.
• Ability to consistently lift 10–35 lbs.; occasionally lift up to 55 lbs.; and push or pull more than 55 lbs.

Responsibilities

• Work with the team to exceed sales goals, drive store traffic, convert customers, conduct community and customer outreach, promote campaigns, build brand awareness, and develop lasting customer relationships.
• Motivate and inspire the team by applying Vera Bradley’s core values.
• Recommend products suited to customers’ needs and drive store results through add-on selling and customer outreach.
• Execute and improve daily operational procedures, support visual standards, and maintain an organized and inviting store environment.
• Demonstrate reliability, uphold Vera Bradley’s core values, and follow company policies and procedures.
• Support store opening, closing, and peak business needs.

Benefits

• Incentive eligibility based on achievement of company and store metrics
• Generous product discount
• Paid volunteer time off
• Pet insurance
• Holistic wellness program with no-cost access to financial, physical, and mental wellness experts
• Professional development assistance and resources
• Employee Referral Program
• DailyPay option for wage payment
• 401(k) with generous company match and immediate vesting, subject to service and age requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed