Retail Store Team Leader
About The Position
The Retail Store Team Leader is responsible for leadership of an assigned Ocean State Job Lot store, including hiring and developing associates, managing store profit and loss reporting, merchandising, and executing operations in accordance with company policies and procedures. The role leads and develops the store associates and leadership team in alignment with the company’s philosophy. The Store Team Leader promotes the store’s strategic vision, drives profitability, ensures standards for merchandising and store presentation, oversees customer service, and manages freight flow and backroom organization. The position works closely with designated district and support partners and is based primarily in a climate-controlled retail environment, with conditions varying across the sales floor, stockroom/receiving area, and office.
Requirements
- Previous retail management experience, or an equivalent combination of education and experience, is preferred.
- Proficiency with the Google platform, including Sites, Slides, Drive, Docs, and Sheets.
- Strong communication skills and the ability to build and maintain a culture of trust and respect.
- Ability to embrace others’ ideas and commit time, focus, and energy to developing future leaders around a common purpose and vision.
- Ability to work with minimal supervision and proactively prioritize multiple tasks.
- Understanding of tools and processes needed to meet larger strategic initiatives.
- Direct experience managing others and supporting their performance.
Nice To Haves
- Previous retail management experience, or an equivalent combination of education and experience.
Responsibilities
- Promote the assigned store’s strategic vision and drive store profits through effective leadership.
- Hire, lead, and develop store associates while maintaining staffing needs and adhering to the base-scheduling program.
- Develop reporting store leaders to build leadership capacity and succession opportunities.
- Ensure store presentation meets company standards, including merchandising, maintenance, and cleanliness.
- Ensure proper ordering and communicate with Buyers.
- Comply with operational, merchandising, and visual policies, procedures, programs, and directives.
- Monitor customer service to ensure it meets company and customer expectations.
- Develop and promote a stable, knowledgeable store organization.
- Maintain close working relationships with the Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
- Manage freight flow, backroom organization, and 24-hour freight turnaround.
Benefits
- 30% associate discount
- Wellbeing Time and Care.com access
- Paid sick time, vacation, and holiday pay
- Medical, dental, vision, life insurance, critical illness, and accident coverage
- Flexible Spending Account
- Short-term disability coverage
- Accolade Care personalized healthcare support
- Referral bonus eligibility
- Tuition reimbursement
- Profit sharing bonus
- 401(k)
- Vacations and discounts at partner companies
- Bonus eligibility
- Advancement opportunities
- Health and wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
