Retail Store Team Leader
About The Position
The Store Team Leader is responsible for leadership at an assigned Ocean State Job Lot store. The role oversees hiring and development, store profit and loss reporting, merchandising, and the execution of operations in accordance with company policies and procedures. The Store Team Leader leads and develops all store associates, including the store leadership team, in line with the company's philosophy. The position promotes the store's strategic vision, drives profitability, maintains staffing and store presentation, supports customer service, and manages freight flow, backroom organization, and 24-hour freight turnaround. The job primarily takes place in a climate-controlled environment, with work also occurring in store sales, stockroom/receiving, and operations/office areas whose conditions may vary by location.
Requirements
- Previous retail management experience, or an equivalent combination of education and experience, is preferred.
- Proficiency with Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.
- Strong communication skills and the ability to build and maintain a culture of trust and respect.
- Ability to work collaboratively, embrace others’ ideas, and develop future leaders around a common purpose and vision.
- Self-motivation, ability to work with minimal supervision, and ability to prioritize multiple tasks proactively.
- Leadership experience managing others and supporting their performance.
Nice To Haves
- Previous retail management experience, or an equivalent combination of education and experience.
Responsibilities
- Promote the assigned store’s strategic vision and drive store profits through effective leadership strategies and techniques.
- Hire, lead, and develop store associates, maintain staffing needs, and adhere to the base-scheduling program.
- Develop reporting store leaders to increase leadership capacity and succession opportunities.
- Ensure store presentation meets company standards for merchandising, maintenance, and cleanliness.
- Provide for proper ordering and communicate with Buyers.
- Comply with company operational, merchandising, and visual policies, procedures, and programs.
- Monitor customer service to ensure it meets company and customer expectations.
- Develop and promote a stable, knowledgeable store organization.
- Maintain close working relationships with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
- Manage freight flow, backroom organization, and 24-hour freight turnaround.
Benefits
- Competitive salary
- Bonus eligibility
- Comprehensive benefits package
- Generous paid time off, including sick time, vacation, and holiday pay
- 30% associate discount
- Wellbeing Time and Care.com access
- Medical, dental, vision, life insurance, critical illness, and accident coverage
- Flexible Spending Account for healthcare and dependent care
- Short-term disability
- Accolade Care personalized healthcare support
- Eligible for referral bonus
- Tuition reimbursement
- Profit-sharing bonus
- 401(k)
- Vacations and discounts at partner companies
- Health and wellness programs
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
