Retail Store Team Leader

External Ocean State Job Lot•Derry, NH

21h

About The Position

The Store Team Leader is responsible for the leadership and overall operation of an assigned Ocean State Job Lot store. This includes hiring and developing associates, managing store profit and loss reporting, merchandising, and carrying out operations in accordance with company policies and procedures. The role leads the store team, including store associates and the store leadership team, in alignment with the company's philosophy and strategic vision. The position oversees store presentation, customer service, staffing, freight flow, backroom organization, and coordination with company support partners. The work is primarily in a climate-controlled environment, though conditions vary across the sales floor, stockroom and receiving area, and office area, and may include variations in temperature, dust, and accessibility. Long periods of remaining stationary, moving, and positioning oneself are required during the shift.

Requirements

Previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with the Google platform, including Sites, Slides, Drive, Docs, and Sheets.
Strong communication skills and the ability to build and maintain a culture of trust and respect.
Ability to embrace others’ ideas and commit time, focus, and energy to developing future leaders around a common purpose and vision.
Ability to work with minimal supervision and proactively prioritize multiple tasks in support of strategic initiatives.
Direct experience managing others and supporting their performance.
Demonstrated leadership and commitment to developing future leaders.

Nice To Haves

Previous retail management experience, or an equivalent combination of education and experience.

Responsibilities

Promote the assigned store’s strategic vision and drive store profits through effective leadership strategies and techniques.
Hire, lead, and develop store associates, maintain staffing needs, and adhere to the base-scheduling program.
Develop reporting store leaders to increase leadership capacity and succession opportunities.
Ensure store presentation meets company standards for merchandising, maintenance, and cleanliness.
Ensure proper ordering and communicate with Buyers.
Comply with operational, merchandising, and visual policies, procedures, programs, and company directives.
Monitor customer service to ensure it meets company and customer expectations.
Develop and promote a stable, knowledgeable store organization.
Maintain a close working relationship with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
Manage freight flow, backroom organization, and 24-hour freight turnaround.