Retail Store Team Leader

External Ocean State Job Lot•Belfast, ME

About The Position

The Store Team Leader is responsible for leadership at an assigned Ocean State Job Lot store, including hiring and developing associates, managing store profit and loss reporting, merchandising, and executing operations in accordance with company policies and procedures. The role leads and develops store associates and the store leadership team in line with the company's philosophy. The position promotes the store's strategic vision and drives profitability through effective leadership. It oversees staffing, store presentation, ordering and communication with Buyers, customer service, freight flow, backroom organization, and timely freight processing. The Store Team Leader also works closely with designated performance support, human resources, asset protection, and district leadership partners. The role works primarily in a climate-controlled environment with minimal safety or health hazards. Work areas include the sales floor, stockroom or receiving area, and operations or office area; conditions such as temperature, dust levels, and accessibility may vary by store.

Requirements

Proficiency with Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.
Strong communication skills and the ability to build and maintain a culture of trust and respect.
Ability to embrace others’ ideas, motivate associates around a shared purpose and vision, and develop future leaders.
Ability to work with minimal supervision and proactively prioritize multiple tasks in support of strategic initiatives.
Direct experience managing others and supporting their performance.

Nice To Haves

Previous retail management experience, or an equivalent combination of education and experience.

Responsibilities

Promote the assigned store’s strategic vision and drive store profits through effective leadership strategies and techniques.
Hire, lead, and develop store associates, and maintain staffing needs while adhering to the base-scheduling program.
Develop reporting store leaders to increase leadership capacity and succession opportunities.
Ensure store presentation meets company standards, including merchandising, maintenance, and cleanliness.
Ensure proper ordering and communicate with Buyers.
Comply with company operational, merchandising, and visual policies, procedures, and programs.
Monitor customer service to ensure it meets company and customer expectations.
Develop and promote a stable, knowledgeable store organization.
Maintain close working relationships with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
Manage freight flow, backroom organization, and 24-hour freight turnaround.