Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Warwick, RI

About The Position

As a Store Area Team Leader at Ocean State Job Lot, you will ensure that the areas within your responsibility meet Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for a detail-oriented professional with an understanding of merchandising principles and freight operations, as well as the ability to motivate and empower a team. You will use the Company’s technology to support merchandising, operations, and a collaborative team environment. The position involves supporting store profitability and operations, leading freight and backroom processes, maintaining inventory and merchandising standards, and helping recruit, train, and develop associates. You will also support customer service and store presentation, use various technology systems for store operations, and travel as needed. Work takes place across sales, stockroom/receiving, and office areas, with conditions that may vary by store location.

Requirements

At least 4 years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.
Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks are required throughout the shift.
Ability to perform job functions in store areas that may vary in temperature, dust levels, and accessibility.

Nice To Haves

Experience with HCM and business intelligence tools is preferred.
An equivalent combination of education and experience may be considered in place of the stated retail management experience.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure smooth store operations in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate product placement on the sales floor in compliance with Company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and nurture high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds Company standards for merchandising, cleanliness, and overall presentation.
Lead by example and ensure operations, merchandising, and visual aspects comply with Company policies and programs.
Build positive, productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems for managing store-related expenses.
Review Domo Store Spotlight regularly to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily to support efficient store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Travel as needed.
Perform other duties and tasks as directed by supervisors or managers.

Benefits

30% associate discount.
Wellbeing Time and access to Care.com.
Paid sick time, vacation, and holiday pay.
Medical, dental, vision, life insurance, critical illness, and accident coverage.
Flexible Spending Account (FSA) for healthcare and dependent care costs.
Short-term disability coverage.
Accolade Care personalized healthcare support and navigation.
Eligibility for a referral bonus.
Tuition reimbursement.
Profit-sharing bonus.
401(k) retirement savings plan.
OSJL vacations and discounts at partner companies.