Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Naugatuck, CT

3d•Onsite

About The Position

As a Store Area Team Leader at Ocean State Job Lot, you will ensure that the areas within your responsibility meet Company merchandising standards, manage efficient merchandise flow, and provide leadership and support to store teams. The role calls for a detail-oriented professional with an understanding of merchandising principles and freight operations who can motivate and empower a team. You will use the Company’s technology to support merchandising, operations, and a collaborative team environment. You will support store goals and Company programs, help ensure smooth store operations when the Store Team Leader is absent, oversee freight and inventory processes, and work with store leadership on merchandising strategies. The role also includes developing associates, maintaining store presentation and customer service standards, and using company systems to support scheduling, associate processes, expenses, communications, and productivity. The position works primarily in a climate-controlled environment, though conditions vary among the sales floor, stockroom/receiving area, and operations/office area. Travel may be needed. The job description notes that duties may change and that employment is at will.

Requirements

At least 4 years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with Google platforms, including Sites, Slides, Drive, Docs, and Sheets.
Ability to travel as needed.

Nice To Haves

Experience with HCM and Business Intelligence tools is preferred.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader.
Ensure daily funds are reconciled according to store closing procedures.
Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to improve scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate placement of products on the sales floor in accordance with Company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure merchandise is accurately received and inspected.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and develop high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds Company standards for merchandising, cleanliness, and presentation.
Lead by example and ensure operations, merchandising, and visual aspects comply with Company policies and programs.
Build positive and productive relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems to manage store-related expenses.
Review Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily to support efficient store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Perform other duties and tasks as requested by supervisors or managers.