Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Rutland, VT

About The Position

As a Store Area Team Leader at Ocean State Job Lot, you will ensure the areas within your responsibility meet company merchandising standards, manage efficient merchandise flow, and provide leadership and support to store teams. The role calls for strong merchandising and freight operations knowledge, attention to detail, and the ability to motivate and empower a team. You will use company technology to support merchandising, store operations, and a collaborative team environment. You will help maximize store revenue and achieve goals, maintain efficient freight and inventory operations, support associate development, uphold store presentation and customer service standards, and use company systems to manage communications, expenses, timekeeping, and productivity. You may travel as needed. This job description does not list every duty; supervisors or managers may assign other tasks, and leadership may revise the description. Employment is at will.

Requirements

  • At least 4 years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
  • Proficiency with Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.
  • Ability to travel as needed.

Nice To Haves

  • Experience with HCM and business intelligence tools is preferred.

Responsibilities

  • Support company programs to maximize revenue and achieve store goals.
  • Ensure the store runs smoothly in the absence of the Store Team Leader.
  • Ensure daily funds are reconciled according to store closing procedures.
  • Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
  • Use technology to maximize scheduling effectiveness in support of freight management.
  • Partner with the Store Team Leader to maintain optimal inventory levels and proper merchandising and product placement.
  • Lead and support timely, accurate product placement on the sales floor in accordance with company standards.
  • Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
  • Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
  • Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
  • Identify and address product shortages and overstocks.
  • Support recruitment, training, and development of store associates.
  • Identify and develop high-potential associates for future growth.
  • Foster a stable, knowledgeable, and empowering team environment.
  • Ensure the store exceeds company standards for merchandising, cleanliness, and presentation.
  • Lead by example and ensure operations, merchandising, and visual standards comply with company policies and programs.
  • Build positive working relationships with store leadership, associates, and field management.
  • Monitor and maintain exceptional customer service that exceeds company and customer expectations.
  • Maintain store cleanliness and visual standards.
  • Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
  • Maintain Oracle systems to manage store-related expenses.
  • Review Domo Store Spotlight to monitor productivity goals and address opportunities.
  • Use Thinktime daily to support efficient store-related communications.
  • Use mobile devices to manage technology support and store operational expectations.

Benefits

  • 30% associate discount.
  • Wellbeing time and access to Care.com.
  • Paid sick time, vacation, and holiday pay.
  • Medical, dental, vision, life insurance, critical illness, and accident coverage.
  • Flexible Spending Account (FSA).
  • Short-term disability coverage.
  • Accolade Care personalized healthcare support and navigation.
  • Eligibility for a referral bonus.
  • Tuition reimbursement.
  • Profit-sharing bonus.
  • 401(k) retirement savings plan.
  • OSJL vacations and discounts at partner companies.
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