Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot•Naugatuck, CT

3d•$25 - $28

About The Position

As a Store Area Team Leader at Ocean State Job Lot, you are responsible for ensuring that areas within your responsibility meet Company merchandising standards, managing efficient merchandise flow, and providing leadership and support to store teams. The role calls for a detail-oriented professional with knowledge of merchandising principles and freight operations, and the ability to motivate and empower a team. You will use the company’s technology to support merchandising, store operations, and collaboration. You support company programs and store goals, and help keep the store running smoothly when the Store Team Leader is absent. The position also oversees freight processes, inventory, product placement, receiving, associate development, customer service, store cleanliness, and the use of operational and workforce technology. Work is primarily in a climate-controlled environment, although conditions may vary across the sales floor, stockroom/receiving area, and office. Travel may be required as needed.

Requirements

Proficiency with the Google platform, including Sites, Slides, Drive, Docs, and Sheets.
Ability to perform job functions across store sales, stockroom/receiving, and operations/office areas, whose conditions may vary.
Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks throughout the shift.

Nice To Haves

Four or more years of previous retail management experience, or an equivalent combination of education and experience.
Experience with HCM and Business Intelligence tools.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support an efficient freight flow process, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate product placement on the sales floor in compliance with Company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and nurture high-potential associates for future growth.
Foster a stable, knowledgeable, and empowering team environment.
Ensure the store exceeds Company standards for merchandising, cleanliness, and overall presentation.
Lead by example and ensure operations, merchandising, and visual presentation comply with Company policies and programs.
Build positive and productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems for managing store-related expenses.
Review Domo Store Spotlight regularly to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily for store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Travel on an as-needed basis.