Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Berlin, CT
•Onsite

About The Position

The Retail Store Area Team Leader at Ocean State Job Lot (OSJL) is responsible for ensuring all areas under their purview meet Company merchandising standards, managing the efficient flow of merchandise, and providing leadership and support to store teams. This role requires a detail-oriented professional with a strong understanding of merchandising principles and freight operations, as well as a motivational leader capable of inspiring and empowering their team. The position leverages OSJL’s streamlined technology approach to ensure exceptional merchandising, operations, and a collaborative team environment.

Requirements

  • 4+ years of previous retail management experience, or an equivalent combination of education and experience is preferred.
  • Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).
  • Preferred experience with HCM and Business Intelligence tools.

Responsibilities

  • Support Company programs to maximize revenue and achieve store goals.
  • Ensure the store runs smoothly in the absence of the Store Team Leader.
  • Reconcile daily funds appropriately according to store closing procedures.
  • Lead and support an efficient freight flow process, maintain an organized backroom, and achieve a 24-hour freight turnaround.
  • Leverage technology to maximize scheduling effectiveness in support of managing freight.
  • Partner with the Store Team Leader to maintain optimal store inventory levels.
  • Ensure proper merchandising and product placement.
  • Lead and support the timely and accurate placement of products on the sales floor, ensuring compliance with Company merchandising standards.
  • Collaborate with the Store Team Leader to develop and implement effective merchandising strategies.
  • Monitor, lead, and assist with freight flow, ensuring efficient receiving, processing, and stocking of products.
  • Coordinate the receiving team in ensuring accurate receipt and inspection of merchandise.
  • Identify and address any product shortages or overstocks.
  • Support the recruitment, training, and development of store associates.
  • Identify and nurture high-potential associates for future growth.
  • Foster a stable, knowledgeable team environment where associates feel valued and empowered.
  • Ensure the store exceeds company standards for merchandising, cleanliness, and overall presentation.
  • Lead by example, ensuring all operations, merchandising, and visual aspects comply with company policies.
  • Cultivate positive and productive working relationships with store leadership, associates, and field management.
  • Monitor and maintain exceptional customer service, exceeding expectations.
  • Maintain store cleanliness and visual standards.
  • Support HCM processes, including associate data, timekeeping, benefits, and LMS operations.
  • Maintain Oracle systems to manage store-related expenses.
  • Review Domo Store Spotlight technology to ensure productivity goals are met.
  • Use Thinktime for efficient store-related communications.
  • Utilize mobile devices to manage technology support and operational expectations.

Benefits

  • 30% Associate Discount
  • Wellbeing Time & Care.com Access
  • Generous Paid Time Off (Sick Time Pay, Vacation, and Holiday Pay)
  • Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage
  • Flexible Spending Account (FSA)
  • Short-Term Disability
  • Accolade Care
  • Referral Bonus
  • Tuition Reimbursement
  • Profit Sharing Bonus
  • 401K
  • OSJL Vacations & Various Discounts at Partner Companies
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