Retail Store Area Team Leader (Assistant Store Manager)

Ocean State Job Lot•Middleborough, MA

12h•$24 - $26

About The Position

As a Store Area Team Leader at OSJL, you ensure the areas under your responsibility meet company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for attention to detail, knowledge of merchandising principles and freight operations, and the ability to motivate and empower associates. You will use OSJL technology to support merchandising, operations, and a collaborative team environment. You support store profitability and daily operations, including leading the store in the Store Team Leader’s absence and reconciling daily funds according to closing procedures. You partner with the Store Team Leader on inventory and merchandising strategy, lead receiving and freight processes, and support associate recruitment, training, and development. You also help maintain high standards for customer service, cleanliness, and store presentation. The position uses HCM processes and tools, Oracle, Domo Store Spotlight, Thinktime, and mobile devices to manage associate information and timekeeping, store expenses, productivity, communications, and operational needs. Work is primarily in a climate-controlled environment, though conditions vary across sales, stockroom/receiving, and office areas. Travel may be required as needed. The employer may assign other duties and may revise the job description; employment is at will.

Requirements

At least 4 years of previous retail management experience, or an equivalent combination of education and experience; this qualification is listed as preferred.
Proficiency in the Google platform, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

Experience with HCM and business intelligence tools.

Responsibilities

Support company programs to maximize revenue and achieve store goals.
Ensure smooth store operations in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate product placement on the sales floor in compliance with company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and develop high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds company standards for merchandising, cleanliness, and presentation.
Lead by example and ensure operations, merchandising, and visual aspects comply with company policies and programs.
Build positive, productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems to manage store-related expenses.
Review Domo Store Spotlight regularly to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily for store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Travel as needed.