Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot•Warwick, RI
•$24 - $26

About The Position

As a Store Area Team Leader at Ocean State Job Lot, you are responsible for ensuring that the areas within your responsibility meet Company merchandising standards, managing the efficient flow of merchandise, and providing leadership and support to store teams. The role calls for a detail-oriented professional with an understanding of merchandising principles and freight operations, and a motivational leader who can inspire and empower a team. You will use the Company’s technology to support merchandising, store operations, and a collaborative team environment. You will support store goals and programs, help maintain inventory and merchandising standards, coordinate receiving and freight processes, and support associate recruitment, training, and development. You will also help ensure exceptional customer service, store cleanliness, and effective use of store technology. The position may require travel as needed.

Requirements

  • Proficiency with the Google platform, including Sites, Slides, Drive, Docs, and Sheets.
  • Ability to perform assigned tasks involving long periods of remaining stationary, moving, and positioning oneself throughout the shift.
  • Ability to work in store areas that may include sales floors, stockrooms/receiving areas, and operations/office areas with varying temperature, dust levels, and accessibility.

Nice To Haves

  • Four or more years of previous retail management experience, or an equivalent combination of education and experience.
  • Experience with HCM and Business Intelligence tools.

Responsibilities

  • Support Company programs to maximize revenue and achieve store goals.
  • Ensure the store runs smoothly in the absence of the Store Team Leader.
  • Ensure daily funds are reconciled according to store closing procedures.
  • Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
  • Use technology to maximize scheduling effectiveness in support of freight management.
  • Partner with the Store Team Leader to maintain optimal store inventory levels.
  • Ensure proper merchandising and product placement.
  • Lead and support timely and accurate placement of products on the sales floor in compliance with Company merchandising standards.
  • Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
  • Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
  • Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
  • Identify and address product shortages and overstocks.
  • Support recruitment, training, and development of store associates.
  • Identify and nurture high-potential associates for future growth.
  • Foster a stable, knowledgeable team environment where associates feel valued and empowered.
  • Ensure the store exceeds Company standards for merchandising, cleanliness, and overall presentation.
  • Lead by example and ensure operations, merchandising, and visual aspects of the area comply with Company policies and programs.
  • Cultivate positive and productive working relationships with store leadership, associates, and field management.
  • Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
  • Maintain store cleanliness and visual standards.
  • Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
  • Maintain Oracle systems to manage store-related expenses.
  • Review Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed.
  • Use Thinktime daily to support efficiency in store-related communications.
  • Use mobile devices to manage technology support and store operational expectations.
  • Travel as needed.

Benefits

  • 30% associate discount
  • Wellbeing time and Care.com access
  • Sick time pay, vacation, and holiday pay
  • Medical, dental, vision, and life insurance
  • Critical illness and accident coverage
  • Flexible Spending Account (FSA)
  • Short-term disability
  • Accolade Care personalized healthcare support
  • Referral bonus eligibility
  • Tuition reimbursement
  • Profit sharing bonus
  • 401(k) retirement savings plan
  • OSJL vacations and discounts at partner companies
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