Retail Store Area Team Leader (Assistant Store Manager)

External Ocean State Job Lot•Middleboro, MA

About The Position

As a Store Area Team Leader at OSJL, you will ensure that the areas within your responsibility adhere to Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for a detail-oriented professional with a strong understanding of merchandising principles and freight operations, as well as the ability to motivate and empower a team. You will use OSJL’s technology to support merchandising, operations, and a collaborative team environment. The position supports store goals and profitability, freight and inventory management, effective merchandising, associate development, customer service, and a positive store culture. You may be asked to perform other duties and tasks, some of which may be essential to the position. Leadership may revise the job description at any time. The description is not a contract, and employment is at will. The work is primarily in a climate-controlled environment with minimal potential safety or health hazards. The role requires extended periods of remaining stationary, moving, and positioning oneself to complete tasks. Work conditions vary by store and may include sales, stockroom/receiving, and operations/office areas with differing temperatures, dust levels, and accessibility. Travel is required as needed. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

At least 4 years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with Google platforms, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

Experience with HCM and Business Intelligence tools is preferred.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal store inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate product placement on the sales floor in compliance with Company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and nurture high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds Company standards for merchandising, cleanliness, and presentation.
Lead by example and ensure operations, merchandising, and visual aspects of the assigned area comply with Company policies and programs.
Cultivate positive and productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems to manage store-related expenses.
Review Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily to maximize efficiency for store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Perform other duties and tasks as requested by supervisors or managers.

Benefits

30% associate discount
Wellbeing Time and Care.com access
Sick Time Pay, vacation, and holiday pay
Medical, dental, vision, life insurance, critical illness, and accident coverage
Flexible Spending Account (FSA) for healthcare and dependent care costs
Short-term disability
Accolade Care personalized healthcare support and navigation
Referral bonus eligibility
Tuition reimbursement
Profit sharing bonus
401(k)
OSJL vacations and discounts at partner companies
Overtime eligibility at $36.00 to $39.00 per hour