Retail Store Area Team Leader (Assistant Team Leader)
About The Position
As a Store Area Team Leader at Ocean State Job Lot, you will ensure areas within your responsibility meet Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for attention to detail, knowledge of merchandising principles and freight operations, and the ability to motivate and empower a team. You will use the Company’s technology to support merchandising, store operations, and a collaborative team environment. You will help maintain store performance and profitability, lead freight and backroom operations, support inventory and merchandising, and develop associates. You will also help maintain customer service, cleanliness, and visual standards, and use designated systems to support scheduling, associate processes, expense management, productivity, and store communications. The job description notes that duties may change and that travel may be required as needed.
Requirements
- 4+ years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
- Proficiency with the Google platform, including Sites, Slides, Drive, Docs, and Sheets.
Nice To Haves
- Previous retail management experience or an equivalent combination of education and experience.
- Experience with HCM and Business Intelligence tools.
Responsibilities
- Support Company programs to maximize revenue and achieve store goals.
- Ensure the store runs smoothly in the absence of the Store Team Leader.
- Reconcile daily funds according to store closing procedures.
- Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
- Use technology to maximize scheduling effectiveness in support of freight management.
- Partner with the Store Team Leader to maintain optimal inventory levels.
- Ensure proper merchandising and product placement.
- Lead and support timely, accurate product placement on the sales floor in compliance with Company merchandising standards.
- Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
- Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
- Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
- Identify and address product shortages or overstocks.
- Support the recruitment, training, and development of store associates.
- Identify and nurture high-potential associates for future growth.
- Foster a stable, knowledgeable team environment where associates feel valued and empowered.
- Ensure the store meets Company standards for merchandising, cleanliness, and presentation.
- Lead by example and ensure operations, merchandising, and visual aspects comply with Company policies and programs.
- Cultivate productive working relationships with store leadership, associates, and field management.
- Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
- Maintain store cleanliness and visual standards.
- Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
- Maintain Oracle systems to manage store-related expenses.
- Review Domo Store Spotlight to ensure productivity goals are met and opportunities are addressed.
- Use Thinktime daily for store-related communications.
- Use mobile devices to manage technology support and store operational expectations.
- Travel as needed.
Benefits
- 30% associate discount.
- Wellbeing Time and Care.com access.
- Sick Time Pay, vacation, and holiday pay.
- Medical, dental, vision, life insurance, critical illness, and accident coverage.
- Flexible Spending Account (FSA).
- Short-term disability coverage.
- Accolade Care personalized healthcare support and navigation.
- Eligibility for a referral bonus.
- Tuition reimbursement.
- Profit sharing bonus.
- 401K retirement savings plan.
- OSJL vacations and discounts at partner companies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
