Store Support Assistant

Defense Commissary Agency•McClellan, CA
•Onsite

About The Position

The Store Support Assistant works in a Defense Commissary Agency (DeCA) commissary. This dual-purpose position performs administrative duties approximately 60% of the time and Store Associate duties approximately 40% of the time. The incumbent works independently or as part of a team and may rotate throughout the store, performing duties in assigned departments as needed. Administrative work includes preparing correspondence, maintaining files, answering phones, handling payroll and DTS tasks, assisting with personnel processing and new-hire onboarding, coordinating with HR, supporting workers’ compensation and benefits activities, and managing supplies and property. Store duties include cashiering, stocking, merchandising, inventory control, curbside pickup, customer service, contractor monitoring, and supporting safety, sanitation, and security procedures.

Requirements

  • Be a U.S. citizen or national; proof of citizenship is required if selected.
  • Meet the minimum age requirement, generally 18 years.
  • Males born after December 31, 1959, must be registered with or exempt from Selective Service.
  • Pass identity and employment eligibility verification through E-Verify.
  • Receive a favorable suitability or fitness outcome following a background investigation; new federal employees will be fingerprinted.
  • Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
  • Provide direct deposit information for pay.
  • Meet GS-05 qualifications through one year of specialized experience equivalent to GS-04, four full years of qualifying post-high-school education, or an allowable combination of experience and education.
  • Specialized experience may include payroll, DTS, correspondence, filing, personnel support, supply and property records, procurement and disposition actions, inventories, supply data corrections, online supply orders, cashiering, stocking, merchandising, customer service, and following safety, sanitation, and security procedures while operating office and store equipment.
  • Lift, push, pull, carry, and handle commissary products weighing up to 40 pounds without assistance; handle heavier products with assistance or material-handling equipment.
  • Perform prolonged standing, stooping, kneeling, bending, and climbing.
  • Meet competencies including attention to detail, flexibility, integrity/honesty, reading comprehension, and reasoning.
  • Submit transcripts or other documentation when relying on education to qualify.
  • Occasional overtime may be required.

Responsibilities

  • Prepare correspondence, maintain files, answer phones, and handle payroll and DTS tasks.
  • Assist with personnel actions, process new hires, and coordinate with HR.
  • Review workers’ compensation forms, maintain COP logs, and provide basic benefits information.
  • Track equipment, place supply orders, support inventories, and prepare reports.
  • Perform store operations including cashiering, stocking, merchandising, inventory control, and curbside pickup.
  • Provide customer service and monitor contractors.
  • Support store safety, sanitation, and security procedures.
  • Work independently or as part of a team and rotate among assigned store departments as needed.

Benefits

  • Federal employee benefits package; specific benefits depend on position type and eligibility.
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