Store Support Assistant

Defense Commissary Agency•McClellan, CA

1d•Onsite

About The Position

The Store Support Assistant works in a Defense Commissary Agency (DeCA) commissary in a dual-purpose role, performing administrative duties approximately 60% of the time and Store Associate duties approximately 40% of the time. The incumbent works independently or as part of a team and may rotate among store departments as needed. Administrative work includes preparing correspondence, maintaining files, answering phones, handling payroll and Defense Travel System (DTS) tasks, assisting with personnel actions and new-hire processing, coordinating with Human Resources, supporting workers’ compensation and benefits administration, tracking equipment, ordering supplies, supporting inventories, and preparing reports. Store duties may include cashiering, stocking, merchandising, inventory control, curbside pickup, customer service, contractor monitoring, and following store safety, sanitation, and security procedures. The position requires use of office and store-floor equipment and access to ADP Level II systems, including DPAS, DCPDS, and DCPS. Work may involve prolonged standing, stooping, kneeling, bending, and climbing; frequently handling commissary products weighing up to 40 pounds; and exposure to temperature changes, damp or drafty conditions, outdoor elements, and minor workplace injury risks. Shift work and irregular tours, including weekends and holidays, may be required. Occasional overtime may be required. The position is nonexempt under the Fair Labor Standards Act and is not telework- or remote-work-eligible.

Requirements

Be a U.S. citizen or national.
Meet the minimum age requirement, generally 18 years of age.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
Meet identity and employment eligibility verification requirements; suitability or fitness determination and fingerprinting may be required.
Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
Meet the physical requirements, including prolonged standing, stooping, kneeling, bending, and climbing; frequently lifting, pushing, pulling, carrying, and handling products weighing up to 40 pounds; and operating office and store-floor equipment.
Have one year of specialized experience equivalent to at least the GS-4 grade level involving retail procurement and distribution methods; retail food merchandising and store management principles, procedures, and techniques; and developments in commercial retail food items, equipment, and practices; OR have four years of education above high school; OR qualify through a combination of experience and education.
When using education to qualify, provide required transcripts and supporting documentation.
Current federal civilian employees must meet the 90-day time-after-competitive-appointment requirement, if applicable.
Demonstrate attention to detail, flexibility, integrity/honesty, reading comprehension, and reasoning.
Make direct deposit of pay arrangements.
Complete the online onboarding process if selected.

Responsibilities

Prepare correspondence, maintain files, answer phones, and handle payroll and DTS tasks.
Assist with personnel actions, process new hires, and coordinate with Human Resources.
Review workers’ compensation forms, maintain COP logs, and provide basic benefits information.
Track equipment, place supply orders, support inventories, and prepare reports.
Perform store operations including cashiering, stocking, merchandising, inventory control, and curbside pickup.
Provide customer service and monitor contractors.
Support store safety, sanitation, and security procedures.
Operate office equipment and store-floor equipment.
Use required ADP Level II systems, including DPAS, DCPDS, and DCPS.
Anticipate and meet internal and external customer needs, deliver high-quality products and services, and support continuous improvement.