Store Supervisor

Coffee Capital and Development • Brighton, MI

2d

About The Position

The Store Supervisor helps lead the team at a drive-thru-only coffee store, using the company’s core values of integrity, love, humility, and courage. The role includes leading shifts, developing and training team members, serving customers, and supporting store operations. Coffee experience is not required; training is provided.

The schedule is flexible, with all shifts available. Weekend and some night availability is required, though the supervisor will not work all weekends or nights. The position pays $18–$20 per hour, including hourly base pay and $2–$3 per hour in tips. Cash tips are paid daily, and credit card tips are added to the paycheck.

The employer is a Scooter’s Coffee franchisee. If hired, the franchisee is the employee’s employer and independently sets employment terms, wages, and benefits.

Requirements

• Passion for people.
• Ability to work cooperatively in a team environment.
• Commitment to mastering brand recipes and techniques.
• Dependability.
• Energetic, fast-paced, and flexible work style.
• Ability to learn quickly, solve problems, and handle multiple duties.
• Strong problem-solving, multitasking, and administrative skills.
• Ability to anticipate and respond to customer needs.
• Weekend and some night availability.
• Must be 18 or older.

Responsibilities

• Lead shifts, including morning rushes, middays, and closing shifts.
• Train new Baristas.
• Assist with ordering and administrative duties as needed.
• Perform assigned opening and closing duties.
• Greet customers, take orders, and prepare and serve beverages and food.
• Clean, sanitize, and maintain the store.
• Ensure proper food-handling procedures are followed.
• Stock and replenish food, beverages, and utensils as needed.
• Serve customers efficiently by knowing the store’s offerings.
• Research and resolve quality and service complaints or issues.
• Assist with receiving, unloading, and distributing deliveries.
• Manage and minimize business costs.
• Perform additional duties as assigned.

Benefits

• $18–$20 per hour, including hourly base pay and $2–$3 per hour in tips.
• Cash tips to take home daily.
• Credit card tips added to paycheck.
• Free specialty beverage or meal during shifts.
• Discounts when not working.
• Flexible schedule.
• Room to grow, with many new locations under development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed