Store Supervisor

Coffee Capital and Development • Lansing, MI

2d

About The Position

The Store Supervisor helps lead the team at a drive-thru-only coffee store, guiding shift operations and supporting the development of the team. The role includes leading shifts across morning rushes, middays, and closes; training Baristas; assisting with ordering and administrative duties; and completing opening and closing duties as assigned. The supervisor also serves customers, prepares and serves beverages and food, maintains the store, follows food-handling procedures, replenishes supplies, resolves customer concerns, assists with deliveries, and helps manage and minimize business costs.

Coffee experience is not required; training is provided. The position offers a flexible schedule with all shifts available, but requires availability on weekends and some nights. The listed pay is $18–$20 per hour, including base pay and $2–$3 per hour in tips. The applicant would work for a Scooter’s Coffee franchisee, which independently sets employment terms, wages, and benefits.

Requirements

• Passion for people.
• Ability to work cooperatively in a team environment.
• Commitment to mastering brand recipes and techniques.
• Dependability.
• Energetic, fast-paced, and flexible work style.
• Ability to learn quickly, solve problems, and handle multiple duties.
• Strong problem-solving, multitasking, and administrative skills.
• Ability to anticipate and respond to customer needs.
• Availability to work weekends and some nights.
• Must be at least 18 years old.

Responsibilities

• Lead shifts, including morning rushes, middays, and closes.
• Train new Baristas.
• Assist with ordering and administrative duties as needed.
• Perform assigned shift opening and closing duties.
• Greet customers, take orders, and prepare and serve beverages and food.
• Clean, sanitize, and maintain the store.
• Ensure proper food-handling procedures are followed.
• Stock and replenish food, beverages, and utensils as needed.
• Serve customers efficiently by maintaining knowledge of offerings.
• Research and resolve quality and service complaints or issues.
• Assist with receiving, unloading, and distributing deliveries.
• Manage and minimize business costs.
• Perform additional duties as assigned.

Benefits

• Cash tips available to take home daily.
• Credit card tips added to paycheck.
• Free specialty beverage or meal during shift.
• Discounts when not working.
• Flexible schedule.
• Room to grow as new locations are developed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed