Store Supervisor

Coffee Capital and Development • Plymouth, MI

7d • Onsite

About The Position

The Store Supervisor helps lead the team at a drive-thru-only Scooter’s Coffee store, guiding shift operations and supporting a team that serves drinks and food quickly and provides a positive customer experience. The role includes leading shifts, training Baristas, assisting with ordering and administrative work, and performing opening and closing duties. Coffee experience is not required; training is provided.

The position has a flexible schedule with all shifts available. Weekend and some night availability are required, though the employee will not work every weekend or night. The franchisee is the employer and independently sets employment terms, wages, and benefits.

Requirements

• Passion for people.
• Ability to work cooperatively in a team environment.
• Commitment to mastering brand recipes and techniques.
• Dependability.
• Energetic, fast-paced, and flexible work style.
• Ability to learn quickly, solve problems, and handle multiple duties.
• Strong problem-solving, multitasking, and administrative skills.
• Ability to anticipate and respond to customer needs.
• Must be at least 18 years old.
• Availability to work weekends and some nights.

Responsibilities

• Lead shifts, including morning rushes, middays, and closing shifts.
• Train new Baristas.
• Assist with ordering and administrative duties as needed.
• Perform assigned shift opening and closing duties.
• Greet customers, take orders, and prepare and serve beverages and food.
• Clean, sanitize, and maintain the store.
• Ensure proper food-handling procedures are followed.
• Stock and replenish food, beverages, and utensils as needed.
• Serve customers efficiently by learning and explaining the available offerings.
• Research and resolve quality and service complaints or issues.
• Assist with receiving, unloading, and distributing deliveries.
• Manage and minimize business costs.
• Perform additional duties as assigned.

Benefits

• $18–$20 per hour, including hourly base pay plus $2–$3 per hour in tips.
• Cash tips paid out daily.
• Credit card tips added to the employee’s paycheck.
• Free specialty beverage or meal during the shift.
• Discounts when not working.
• Flexible schedule.
• Room to grow as new locations are developed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed