Store Supervisor

XL Parts / The Parts House•Boerne, TX

About The Position

The Store Supervisor is responsible for the store’s day-to-day operations, employee scheduling, inventory, and closing duties. The position supervises one or more employees and reports to the District Manager. This is a full-time, non-exempt role in Operations.

Requirements

High school degree or GED.
Strong leadership and customer management abilities.
Three to four years of experience working in a retail environment.
Highly motivated to provide superb customer service.
Excellent communication and interpersonal skills.
Must pass a criminal background check and drug screen that meets company employment guidelines.
Must be capable of working in a fast-paced environment.
Must be able to perform the physical requirements of the role, including reaching, standing, walking, kneeling, lifting, and carrying; lifting 50 pounds or more may be required.

Responsibilities

Meet and exceed sales goals set by the General Manager.
Create employee schedules based on payroll hours.
Manage day-to-day store operations.
Handle cores and defects.
Ship and receive merchandise.
Assemble and fill customer orders for delivery within a 45-minute window.
Manage inventory and perform cycle counts.
Schedule contract drivers according to company business needs.
Answer customer questions and address complaints.
Perform store opening and closing duties.
Handle cash, cash counts, and deposits.
Stock and pull parts.
Answer phones.
Keep the store and front counter clean.
Keep the warehouse clean and provide a safe work environment.
Supervise one or more employees.
Assign work duties as needed.
Perform routine housekeeping, including dusting, sweeping, mopping, restroom cleaning, and changing trash can liners.