Store Supervisor

XL Parts / The Parts House•Schertz, TX

About The Position

The Store Supervisor is responsible for the store’s day-to-day operations, employee scheduling, inventory, and closing duties. The role supervises one or more employees, assigns work as needed, and supports sales and customer service goals. It reports to the District Manager and is a full-time, non-exempt position in the Operations division.

Requirements

High school degree or GED.
Strong leadership and customer management abilities.
Three to four years of experience working in a retail environment.
Highly motivated to provide superb customer service.
Excellent communication and interpersonal skills.
Must pass a criminal background check and drug screen that meets company employment guidelines.
Must be capable of working in a fast-paced environment.
Must be able to perform the physical duties described, including potentially lifting 50 pounds or more.

Responsibilities

Meet and exceed sales goals set by the General Manager.
Create employee schedules based on payroll hours.
Manage day-to-day store operations.
Handle cores and defects.
Ship and receive merchandise.
Assemble and fill customer orders for delivery within a 45-minute window.
Conduct inventory and cycle counts.
Schedule contract drivers based on company business needs.
Answer customer questions and address complaints.
Perform store opening and closing duties.
Handle cash, cash counts, and deposits.
Stock and pull parts.
Answer phones.
Keep the store and front counter clean.
Keep the warehouse clean and provide a safe work environment.
Supervise one or more employees.
Assign work duties as needed.
Perform routine housekeeping, including dusting, sweeping, mopping, restroom cleaning, and changing trash can liners.