Store Sales Manager

The Good Feet Store•Cherry Hill Township, NJ

2h•$78,000 - $95,000

About The Position

The Store Sales Manager is a hands-on, performance-driven sales and leadership role at The Good Feet Store. The manager sells on the floor while leading and developing the store team, creating personalized customer experiences through listening, product demonstrations, and fittings, and helping customers select Good Feet arch supports that fit their needs. The role emphasizes communicating product value, presenting pricing, addressing questions and hesitation, using available financing options, and closing sales. The manager leads daily store operations and is accountable for individual and store sales performance. Responsibilities include coaching and training team members, supporting scheduling and weekend coverage, managing inventory, maintaining merchandising standards, and ensuring accurate cash-handling, point-of-sale, and financing procedures. Structured paid training is provided in customer discovery, product demonstrations, consultative sales, objection handling, financing, and closing. Compensation is described in the posting as $78,000–$95,000 with base salary plus personal commissions in the description, and as $75,000–$90,000 annual earning potential in the Compensation and Benefits section. Commission is uncapped and based on individual sales performance. The stores are open seven days a week, and weekend work is required.

Requirements

Previous success in commission-based sales, consultative sales, retail sales, or another goal-driven customer-facing role is strongly preferred.
A results-oriented mindset and motivation to achieve measurable sales performance goals.
Confidence discussing premium product solutions, presenting pricing, and asking customers for a decision.
Strong relationship-building skills and the ability to earn trust without applying pressure.
Willingness to receive coaching and continuously improve.
Two or more years managing a retail or sales environment.
Ability to coach and motivate a team while carrying individual sales goals.
Ability to stand for extended periods, bend and kneel, use both hands for repetitive dexterous work, and lift up to 30 pounds.

Responsibilities

Create a personalized customer service and sales experience from the first conversation through closing.
Ask meaningful questions to understand customers’ experiences and what they hope to improve.
Conduct hands-on product demonstrations and personalized fittings, helping customers select suitable Good Feet arch supports.
Explain the value of recommended solutions, present pricing, and ask for the sale.
Address customer questions, concerns, and hesitation, using available financing options to help customers move forward.
Build customer relationships through attentive service and follow-up.
Work toward sales goals.
Lead daily store operations, including opening and closing procedures and merchandising standards.
Track and take responsibility for individual and store sales performance.
Coach and develop the sales team by modeling the sales process, observing fittings, and providing real-time feedback.
Help onboard and train new team members on product knowledge and the consultative sales process.
Assist with scheduling, timekeeping, and weekend coverage.
Manage inventory counts, stock levels, and reordering.
Ensure cash handling, point-of-sale, and financing procedures are followed accurately.
Manage customer concerns and escalations.