Store Sales Manager

LaserAway•Manhasset, NY

About The Position

LaserAway is hiring a Store Sales Manager, also referred to as a Location Director, to lead a clinic’s sales performance, operations, patient experience, and team development. The role combines strategic oversight with hands-on sales contributions and offers the opportunity to influence clinic performance and patient satisfaction. Compensation includes a base salary and revenue-share opportunities tied to clinic performance. Store Sales Managers earn an average of $70,000 to $115,000 annually, with top performers potentially earning more. The manager oversees clinic operations and staff, supports a collaborative team environment, and ensures the clinic meets LaserAway’s standards for patient care and brand presentation. The position works with Regional Sales Directors and Operations teams on staffing, budgets, and performance goals. LaserAway describes its clinics as providing aesthetic dermatology treatments performed by licensed medical professionals, supported by board-certified dermatologists and state-of-the-art technology.

Requirements

  • High school diploma required.
  • At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
  • Proven success in consultative sales and team management.
  • Proficiency with Google Suite, CRM systems, and data analysis.
  • Ability to work evenings, weekends, and holidays as needed.
  • Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience or aptitude in talent acquisition, team development, and collaboration across sales and clinical teams.

Responsibilities

  • Lead by example in individual sales and coach Patient Care Coordinators to meet sales goals and maximize clinic revenue.
  • Oversee daily scheduling to keep the clinic busy while ensuring appropriate staff breaks and a seamless patient experience.
  • Monitor and improve patient satisfaction, supporting a premium experience from consultation through treatment.
  • Track CRM initiatives and use cross-selling, upselling, and win-back strategies to improve clinic performance.
  • Maintain LaserAway brand standards, including a clean, welcoming clinic and staff adherence to dress codes.
  • Recruit, train, and mentor Patient Care Coordinators and clinicians, foster a positive work environment, and manage performance expectations.
  • Oversee medical inventory, supplies, and maintenance of aesthetic equipment.
  • Build relationships with local businesses and organizations to strengthen the clinic’s community presence.
  • Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
  • Promote a compassionate, professional, and unified team culture.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) plan with company match
  • Paid time off in compliance with state and federal requirements
  • Potential bonuses and commissions, depending on role and performance
  • Free and discounted aesthetic treatments
  • Leadership coaching and ongoing development
  • Career advancement opportunities
  • Ancillary benefits
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