Store Sales Manager

LaserAway•New York, NY

8d•Onsite

About The Position

LaserAway is hiring a Store Sales Manager, also referred to as a Location Director, for its new Manhattan, Soho location. The manager leads clinic performance through strategic oversight and hands-on sales contributions, ensuring smooth operations, a collaborative team environment, and excellent patient care. The role directly influences clinic performance, patient satisfaction, and team development. Compensation includes a base salary and the opportunity to earn revenue shares based on clinic performance. The posting states that Store Sales Managers earn an average base salary of $90,000 and average $110,000 annually with bonuses; top performers may earn more. Incentive compensation may include bonuses and commissions, depending on role and performance. LaserAway describes itself as a provider of aesthetic dermatology treatments performed by licensed medical professionals, with protocols crafted and monitored by 25 board-certified dermatologists. It uses state-of-the-art technology and premium products to treat all skin types.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
Proven success in consultative sales and team management.
Proficiency in Google Suite, CRM systems, and data analysis.
Availability to work evenings, weekends, and holidays as needed.
Proactive, detail-oriented approach and commitment to LaserAway's values and operational excellence.

Nice To Haves

Bachelor's degree preferred.
Experience or strengths in talent acquisition, team development, and collaboration across sales and clinical teams.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to meet goals and maximize clinic revenue.
Oversee daily scheduling to keep the clinic busy, provide staff with appropriate breaks, and deliver a seamless patient experience.
Monitor and improve patient satisfaction metrics and ensure a premium experience from consultation through treatment.
Track CRM initiatives, including cross-selling, upselling, and win-back strategies, to improve clinic performance.
Ensure the clinic follows LaserAway brand standards, maintains a clean and welcoming environment, and complies with staff dress codes.
Recruit, train, and mentor PCCs and clinicians, foster a positive work environment, and manage performance expectations.
Manage medical inventory and supplies and oversee the maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen LaserAway's community presence.
Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.