Store Sales Manager
About The Position
LaserAway is seeking a Store Sales Manager to oversee clinic operations, drive performance, and deliver an outstanding patient experience. The role combines strategic oversight with hands-on sales contributions, staff leadership, and responsibility for clinic results. The manager works with sales and clinical teams to maintain operational standards, develop staff, and support patient satisfaction and revenue growth. The position is based at LaserAway’s San Jose location. Compensation includes a base salary and revenue shares tied to clinic performance. Store Sales Managers earn an average of $80,000 to $115,000 annually, with top performers potentially earning more. LaserAway describes its organization as an aesthetic dermatology provider with more than 175 locations, over 10 million treatments performed, and more than 18 years of experience.
Requirements
- High school diploma required.
- At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
- Proven success in consultative sales and team management.
- Proficiency with Google Suite, CRM systems, and data analysis.
- Flexible availability to work evenings, weekends, and holidays.
- Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
- Ability to lead talent acquisition, team development, and collaboration across sales and clinical teams.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to achieve goals and maximize clinic revenue.
- Oversee daily scheduling to keep the clinic busy, provide staff with proper breaks, and support a seamless patient experience.
- Monitor and improve patient satisfaction metrics throughout the consultation and treatment experience.
- Track CRM initiatives and use cross-selling, upselling, and win-back strategies to improve clinic performance.
- Maintain LaserAway brand standards, including a clean, welcoming clinic environment and staff adherence to dress codes.
- Recruit, train, and mentor PCCs and clinicians; foster a positive work environment and manage performance expectations.
- Manage medical inventory and supplies, and oversee maintenance of aesthetic equipment.
- Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
- Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
- Promote a compassionate, professional, motivated, and unified team culture.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) plan with company match
- Paid time off (PTO) in compliance with state and federal requirements
- Incentive compensation, including potential bonuses and commissions depending on role and performance
- Leadership coaching and ongoing development
- Career advancement opportunities
- Free and discounted aesthetic treatments
- Additional ancillary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
