Store Sales Manager

LaserAway • New York, NY

5d

About The Position

The Store Sales Manager, also referred to as Location Director, leads a LaserAway clinic by combining strategic oversight with hands-on sales contributions. The role is responsible for clinic performance, daily operations, patient satisfaction, and team development. The manager leads and coaches Patient Care Coordinators (PCCs), supports clinicians, and helps maintain a collaborative team environment and a premium patient experience.

The position includes a competitive base salary and revenue-share opportunities based on clinic performance. Store Sales Managers earn an average of $85,000 to $115,000 annually, with top performers potentially earning more. The role offers autonomy over clinic performance, leadership coaching, professional development, and career advancement opportunities.

LaserAway provides aesthetic dermatology treatments performed by licensed medical professionals, supported by board-certified dermatologists who develop and monitor treatment protocols. The company uses state-of-the-art technology and premium products and serves all skin types.

Requirements

• High school diploma.
• At least 3 years of leadership experience in high-end B2C retail or a high-touch service industry.
• Proven success in consultative sales and team management.
• Proficiency with Google Suite, CRM systems, and data analysis.
• Flexible availability to work evenings, weekends, and holidays.
• Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.

Nice To Haves

• Bachelor’s degree.
• Experience in talent acquisition, team development, and fostering collaboration across sales and clinical teams.

Responsibilities

• Lead by example in individual sales and coach Patient Care Coordinators to meet sales goals and maximize clinic revenue.
• Oversee daily clinic scheduling, maintaining clinic activity, staff breaks, and a seamless patient experience.
• Monitor and improve patient satisfaction from consultation through treatment.
• Track CRM initiatives and use cross-selling, upselling, and win-back strategies to increase clinic revenue.
• Maintain LaserAway brand standards, including a clean, welcoming clinic environment and staff dress-code compliance.
• Recruit, train, and mentor Patient Care Coordinators and clinicians, and manage performance expectations.
• Oversee medical inventory, supplies, and maintenance of aesthetic equipment.
• Build relationships with local businesses and organizations to strengthen the clinic’s community presence.
• Collaborate with Regional Sales Directors and Operations teams on staffing, budgets, and performance goals.
• Promote a compassionate, professional, motivated, and unified team culture.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with company match.
• Paid time off in compliance with state and federal requirements.
• Additional ancillary benefits.
• Potential bonuses and commissions, depending on role and performance.
• Free and discounted aesthetic treatments.
• Leadership coaching, ongoing development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED