Store Sales Manager

LaserAway•New York, NY

18d

About The Position

LaserAway is hiring a Store Sales Manager, also referred to as a Location Director, to lead a clinic’s sales performance, operations, patient experience, and team development. The role combines strategic oversight with hands-on sales contributions and is responsible for helping the clinic meet revenue goals while maintaining a collaborative environment and high standards of patient care. The position offers a competitive base salary and revenue-share opportunities tied to clinic performance. Store Sales Managers earn an average of $70,000 to $115,000 annually, with top performers potentially earning more. The role includes leadership coaching, ongoing development, career advancement opportunities, performance incentives, and free or discounted aesthetic treatments. LaserAway offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance; a 401(k) with company match; ancillary benefits; and paid time off in compliance with applicable requirements. LaserAway provides aesthetic dermatology treatments performed by licensed medical professionals, with protocols developed and monitored by 25 board-certified dermatologists. The company describes its approach as combining state-of-the-art technology and premium products with clinical expertise and innovation.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
Proven success in consultative sales and team management.
Proficiency with Google Suite, CRM systems, and data analysis.
Ability to lead talent acquisition, team development, and collaboration across sales and clinical teams.
Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
Availability to work evenings, weekends, and holidays as clinic needs require.

Nice To Haves

Bachelor’s degree.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to achieve goals and maximize clinic revenue.
Oversee daily scheduling to keep the clinic busy, provide proper staff breaks, and support a seamless patient experience.
Monitor and improve patient satisfaction metrics and ensure a premium experience from consultation through treatment.
Track CRM initiatives and use cross-sell, upsell, and win-back strategies to improve clinic performance.
Ensure the clinic follows LaserAway brand standards, including maintaining a clean, welcoming environment and enforcing staff dress codes.
Recruit, train, and mentor PCCs and clinicians, foster a positive work environment, and manage performance expectations.
Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.