Store Sales Manager

LaserAway•Burlingame, CA

18d

About The Position

LaserAway is hiring a Store Sales Manager, also referred to as a Location Director, to lead a clinic in aesthetic dermatology. The role combines strategic oversight with hands-on sales contributions and is responsible for clinic operations, sales performance, patient satisfaction, and team development. The manager works with sales and clinical staff and collaborates with regional and operations teams to meet staffing, budget, and performance goals. Compensation at the Burlingame location includes a base salary and the opportunity to earn revenue shares based on clinic performance. The posting states that Store Sales Managers earn an average base salary of $85,000 and $110,000 annually with bonuses, while top performers may earn more. Incentive compensation may include bonuses and commissions depending on role and performance. LaserAway describes its clinics as providing aesthetic dermatology treatments performed by licensed medical professionals, supported by 25 board-certified dermatologists who craft and monitor treatment protocols. The company uses state-of-the-art technology and premium products and treats all skin types. The role offers clinic-level ownership, leadership coaching, ongoing development, career advancement opportunities, a collaborative culture, and free and discounted aesthetic treatments.

Requirements

High school diploma.
At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
Proven success in consultative sales and team management.
Proficiency in Google Suite, CRM systems, and data analysis.
Ability to work evenings, weekends, and holidays to meet clinic needs.
Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.

Nice To Haves

Bachelor’s degree.
Experience or aptitude in talent acquisition, team development, and collaboration across sales and clinical teams.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to meet sales goals and maximize clinic revenue.
Oversee daily scheduling to keep the clinic busy, provide staff with proper breaks, and deliver a seamless patient experience.
Monitor and improve patient satisfaction metrics and the experience from consultation through treatment.
Track CRM initiatives, including cross-selling, upselling, and win-back strategies, to increase clinic performance.
Ensure the clinic follows LaserAway brand standards, maintains a clean and welcoming environment, and complies with dress codes.
Recruit, train, and mentor PCCs and clinicians; foster a positive work environment and manage performance expectations.
Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
Promote a motivated, unified team through compassionate and professional leadership.