Store Sales Manager

LaserAway•Fresno, CA

About The Position

LaserAway is seeking a Store Sales Manager, also referred to as a Location Director, to lead a clinic in aesthetic dermatology. The role combines strategic oversight with hands-on sales contributions. The manager is responsible for clinic operations, patient satisfaction, revenue performance, and team development, while fostering a collaborative environment and upholding LaserAway’s standards for patient care and clinic presentation. The position is based at the Fresno location and offers a competitive base salary plus revenue-sharing opportunities tied to clinic performance. Store Sales Managers earn an average of $80,000 to $115,000 annually, with top performers potentially earning more. The role includes leadership coaching, ongoing development, career advancement opportunities, performance incentives, and free and discounted aesthetic treatments. LaserAway provides aesthetic dermatology treatments performed by licensed medical professionals, with protocols crafted and monitored by 25 board-certified dermatologists. The company uses state-of-the-art technology and premium products and treats all skin types.

Requirements

  • High school diploma.
  • At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
  • Proven success in consultative sales and team management.
  • Proficiency in Google Suite, CRM systems, and data analysis.
  • Availability to work evenings, weekends, and holidays as clinic needs require.
  • Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience or strengths in talent acquisition, team development, and collaboration across sales and clinical teams.

Responsibilities

  • Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to meet sales goals and maximize clinic revenue.
  • Oversee daily scheduling to keep the clinic busy, ensure staff receive proper breaks, and provide a seamless patient experience.
  • Monitor and improve patient satisfaction metrics and the patient experience from consultation through treatment.
  • Track CRM initiatives, including cross-sell, upsell, and win-back strategies, to improve clinic performance.
  • Ensure the clinic follows LaserAway brand standards, maintains a clean and welcoming environment, and adheres to dress codes.
  • Recruit, train, and mentor PCCs and clinicians; foster a positive work environment and manage performance expectations.
  • Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
  • Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
  • Collaborate with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
  • Promote a compassionate, professional, motivated, and unified team culture.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) plan with company match
  • Paid Time Off (PTO) in compliance with state and federal requirements
  • Potential bonuses and commissions depending on role and performance
  • Free and discounted aesthetic treatments
  • Leadership coaching and ongoing development
  • Career advancement opportunities
  • Performance incentives
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