Store Sales Manager
About The Position
LaserAway is seeking a Store Sales Manager to lead a clinic, oversee operations, drive sales and revenue, and deliver an outstanding patient experience. The role combines strategic oversight with hands-on sales contributions and responsibility for clinic performance, patient satisfaction, and team development. The position is for LaserAway’s new Queen Creek location. Compensation includes a base salary and potential revenue shares tied to clinic performance; the posting says Store Sales Managers earn an average of $75,000 to $100,000 annually, with top performers exceeding that range. The Store Sales Manager leads and develops Patient Care Coordinators and clinicians, manages clinic scheduling and daily operations, and supports a clean, welcoming environment that meets brand standards. The manager tracks CRM initiatives and revenue strategies, oversees inventory and aesthetic equipment, engages with the local community, and collaborates with Regional Sales Directors and Operations teams on staffing, budgets, and performance goals. Availability to work evenings, weekends, and holidays is required. LaserAway describes itself as an aesthetic dermatology company with more than 10 million treatments performed, over 18 years of experience, and more than 200 locations. Treatments are performed by licensed medical professionals, with protocols crafted and monitored by 25 board-certified dermatologists.
Requirements
- High school diploma required.
- At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
- Proven success in consultative sales and team management.
- Proficiency in Google Suite, CRM systems, and data analysis.
- Availability to work evenings, weekends, and holidays to meet clinic needs.
- Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
Nice To Haves
- Bachelor’s degree preferred.
- Ability to recruit and develop talent and foster collaboration across sales and clinical teams.
Responsibilities
- Lead by example in individual sales and coach Patient Care Coordinators to meet sales goals and maximize clinic revenue.
- Oversee daily scheduling to keep the clinic busy while ensuring staff receive proper breaks and patients have a seamless experience.
- Monitor and improve patient satisfaction metrics and deliver a premium experience from consultation through treatment.
- Track CRM initiatives and use cross-selling, upselling, and win-back strategies to increase clinic performance.
- Ensure the clinic follows LaserAway brand standards, maintains a clean and welcoming environment, and adheres to staff dress codes.
- Recruit, train, and mentor Patient Care Coordinators and clinicians, foster a positive work environment, and manage performance expectations.
- Manage medical inventory, supplies, and maintenance of aesthetic equipment.
- Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
- Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
- Promote a compassionate and professional team culture focused on shared objectives.
Benefits
- Medical, dental, and vision insurance.
- Disability and life insurance.
- 401(k) plan with company match.
- Additional ancillary benefits.
- Paid Time Off in compliance with state and federal requirements.
- Potential bonuses and commissions depending on role and performance.
- Leadership coaching, ongoing development, and career advancement opportunities.
- Free and discounted aesthetic treatments.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
