Store Sales Manager
About The Position
LaserAway is seeking a Store Sales Manager (also referred to as Location Director) to lead a clinic in aesthetic dermatology. The role combines strategic oversight with hands-on sales contributions and is responsible for clinic operations, sales performance, patient satisfaction, and team development. The manager helps ensure a collaborative team environment and a high standard of patient care. The position offers a competitive base salary and the opportunity to earn revenue shares based on clinic performance. Store Sales Managers earn an average of $70,000 to $115,000 annually, with top performers potentially earning more. The role includes ownership of clinic performance, leadership coaching and development, career advancement opportunities, performance incentives, and free or discounted aesthetic treatments. LaserAway describes its services as aesthetic dermatology performed by licensed medical professionals, with protocols crafted and monitored by 25 board-certified dermatologists. The company uses state-of-the-art technology and premium products and serves all skin types. LaserAway provides medical, dental, vision, disability, and life insurance, a 401(k) plan with company match, ancillary benefits, and paid time off in compliance with state and federal requirements. Potential bonuses and commissions may depend on role and performance.
Requirements
- High school diploma required.
- At least 3 years of leadership experience in high-end B2C retail or a high-touch service industry.
- Proven success in consultative sales and team management.
- Proficiency in Google Suite, CRM systems, and data analysis.
- Ability to work evenings, weekends, and holidays to meet clinic needs.
- Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
Nice To Haves
- Bachelor’s degree preferred.
- Experience with talent acquisition, team development, and collaboration across sales and clinical teams.
Responsibilities
- Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to achieve sales goals and maximize clinic revenue.
- Oversee daily scheduling to keep the clinic busy, provide staff with appropriate breaks, and support a seamless patient experience.
- Monitor and improve patient satisfaction metrics and the patient experience from consultation through treatment.
- Track CRM initiatives, including cross-sell, upsell, and win-back strategies, to improve clinic performance.
- Maintain LaserAway brand standards, including a clean and welcoming clinic environment and staff adherence to dress codes.
- Recruit, train, and mentor PCCs and clinicians; foster a positive work environment and manage performance expectations.
- Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
- Build relationships with local businesses and organizations to strengthen the clinic’s community presence.
- Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
- Promote a compassionate, professional, motivated, and unified team culture.
Benefits
- Competitive base salary and performance-based revenue shares, with average annual earnings of $70,000 to $115,000 and potential for top performers to earn more.
- Potential bonuses and commissions depending on role and performance.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance.
- 401(k) plan with company match.
- Paid time off in compliance with state and federal requirements.
- Additional ancillary benefits.
- Free and discounted aesthetic treatments.
- Leadership coaching, ongoing development, and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
