Store Sales Manager

LaserAway•Fremont, CA

18d•Onsite

About The Position

LaserAway is seeking a Store Sales Manager to oversee clinic operations, drive sales and clinic performance, and deliver an outstanding patient experience. The role combines strategic oversight with hands-on sales contributions, team leadership, and responsibility for operational excellence. The position is based at the Fremont, California location. Compensation includes a base salary and revenue-share opportunities tied to clinic performance; the posting says Store Sales Managers earn an average of $80,000 to $115,000 annually, with top performers potentially earning more. The manager leads and develops Patient Care Coordinators and clinicians, promotes a collaborative team culture, and works with Regional Sales Directors and Operations teams on staffing, budgets, and performance goals. LaserAway describes itself as an aesthetic dermatology provider with more than 175 locations, state-of-the-art technology, and treatment protocols crafted and monitored by 25 board-certified dermatologists.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
Proven success in consultative sales and team management.
Proficiency in Google Suite, CRM systems, and data analysis.
Flexible availability to work evenings, weekends, and holidays.

Nice To Haves

Bachelor’s degree preferred.
Talent acquisition, team development, and collaboration across sales and clinical teams.
Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators to meet sales goals and maximize clinic revenue.
Oversee daily scheduling to maintain clinic activity, appropriate staff breaks, and a seamless patient experience.
Monitor and improve patient satisfaction from consultation through treatment.
Track CRM initiatives and apply cross-sell, upsell, and win-back strategies to improve clinic performance.
Ensure the clinic meets LaserAway brand standards, including cleanliness, a welcoming environment, and staff dress codes.
Recruit, train, and mentor Patient Care Coordinators and clinicians, and manage performance expectations.
Oversee medical inventory, supplies, and maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to support community engagement.
Collaborate with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.