Store Sales Manager

Mattress Firm • Weston, FL

4d • $67,000 - $69,000

About The Position

The Store Sales Manager leads Mattress Firm’s vision, company initiatives, and sales performance goals across multiple store units. The role oversees in-store merchandising execution, selling programs, key performance indicators, and the omni-channel experience while ensuring customers remain at the center of store operations. The manager creates an engaging environment for team members and coaches associates to develop their skills and performance in a collaborative, motivated team.

The position includes onboarding and team building, workforce management, talent development, and business operations. The manager conducts individual and new-hire check-ins, plans staffing with company reporting and leadership support, ensures compliance with company policies and state regulations, and represents the company professionally. Responsibilities also include achieving store financial targets, maintaining merchandising and inventory standards, supporting store social media strategy, overseeing cash handling and sales processing, and executing company initiatives.

Requirements

• Legal authorization to work in the United States without sponsorship; proof of work eligibility is required.
• Ability to stand or sit for 8 or more hours at a time.
• Ability to lift, push, or pull more than 50 pounds.

Responsibilities

• Lead Mattress Firm’s vision, company initiatives, and sales performance goals across multiple store units.
• Hold associates accountable for in-store merchandising execution and lead selling programs, KPI results, and the omni-channel experience.
• Keep customers at the center of store operations and create a compelling, engaging environment for team members.
• Coach associates and develop their skills and performance.
• Conduct one-on-one meetings to understand team members’ motivations and personal and professional aspirations; maintain a team bio book.
• Conduct 30-, 60-, and 90-day check-ins with new team members to discuss progress and opportunities.
• Manage workforce activities, including store staffing schedules and reconciling time punches, with support from Operations tools and teams.
• Ensure company policies, appearance and functionality standards, and state regulations are followed.
• Represent the company professionally in internal and external interactions.
• Follow company procedures for product transfers and inventory documentation.
• Analyze company reporting to determine staffing levels and partner with leadership on staffing changes.
• Provide associates and customers with technical and product knowledge information and serve as a subject matter expert.
• Use company reporting to identify skill gaps and address them through coaching.
• Achieve or exceed store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and point-of-purchase standards.
• Partner with marketing to plan, implement, and monitor the assigned store’s social media strategy to support brand awareness and sales.
• Ensure timely store opening and closing procedures.
• Manage inventory levels and review merchandise flow to ensure accurate stock.
• Follow company cash-handling procedures, including payment acceptance and deposits.
• Follow sales-processing policies to ensure customer invoices are properly created and executed.
• Execute company initiatives and other activities requested by the supervisor.
• Monitor competitors, advertisements, and services, and develop strategies to respond.
• Conduct store-level inventory processes, research discrepancies, and partner with leadership and corporate teams as needed.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed