Store Sales Manager
About The Position
LaserAway is seeking a Store Sales Manager to oversee clinic operations, drive sales and performance, and deliver an outstanding patient experience. The role combines strategic oversight with hands-on selling, team coaching, and responsibility for clinic results. The manager leads staff, develops a collaborative and motivated team, and maintains operational and brand standards. The position is based at LaserAway’s Kirkland location. Compensation includes a base salary and the opportunity to earn revenue shares based on clinic performance. The posting states that Store Sales Managers earn an average of $80,000 to $115,000 annually, with top performers potentially earning more. LaserAway operates more than 175 locations and is open seven days a week.
Requirements
- High school diploma required.
- At least 3 years of leadership experience in high-end B2C retail or a high-touch service industry.
- Proven success in consultative sales and team management.
- Proficiency in Google Suite, CRM systems, and data analysis.
- Ability to lead talent acquisition, team development, and collaboration across sales and clinical teams.
- Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
- Availability to work evenings, weekends, and holidays as needed.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to meet goals and maximize clinic revenue.
- Oversee daily scheduling to keep the clinic busy, provide proper staff breaks, and deliver a seamless patient experience.
- Monitor and improve patient satisfaction metrics and the experience from consultation through treatment.
- Track CRM initiatives, including cross-selling, upselling, and win-back strategies, to increase clinic performance.
- Ensure the clinic meets LaserAway brand standards, including maintaining a clean, welcoming environment and staff adherence to dress codes.
- Recruit, train, and mentor PCCs and clinicians, foster a positive work environment, and manage performance expectations.
- Manage medical inventory, supplies, and maintenance of aesthetic equipment.
- Build relationships with local businesses and organizations to support community engagement.
- Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
- Promote a compassionate, professional, motivated, and unified team culture.
Benefits
- Medical, dental, vision, disability, and life insurance.
- 401(k) plan with company match.
- Additional ancillary benefits.
- Paid Time Off (PTO) in compliance with state and federal requirements.
- Incentive compensation, including potential bonuses and commissions depending on role and performance.
- Potential revenue shares based on clinic performance.
- Free and discounted aesthetic treatments.
- Leadership coaching, ongoing development, and a path for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
