Career Day in Tampa FL!

Community Choice Financial Family of Brands•Tampa, FL

6d•Onsite

About The Position

Community Choice Financial Family of Brands is hiring for its Store Operations team, which provides customer service and supports customers seeking financial solutions. The role involves building customer relationships, processing financial transactions, helping customers understand and manage their accounts, participating in community and marketing activities, maintaining the store, and following company policies and security procedures. The posting invites candidates to attend a Career Day at the Instaloan location in Tampa, Florida, to meet one-on-one with a hiring manager and learn about career opportunities.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency using phones, a POS system, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Background check required; checks and results are handled in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.
Valid driver's license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services to customers.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store's appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and adhere to office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training with opportunities across the company's eleven brands.
Key Holder Program intended to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program offering mental health resources, life coaching, and other support for employees and their families.
Access to discounts from nationwide and local retailers through a Discount Marketplace.
Paid time off starting at 12 days in the first year and increasing over time.