Leasing Specialist in Tampa, FL

The Collier Companies•Tampa, FL

1d•Onsite

About The Position

The Leasing Specialist is the first point of contact for prospective residents and current residents at a Collier Companies community. The role focuses on creating positive experiences, building relationships, following up on leads, and closing lease agreements. The position is based on-site at a community office in Tampa, Florida, and requires a goal-oriented, accountable person with an interest in learning, leading, and growing. The Collier Companies describes itself as a privately owned, fast-growing organization that owns and manages more than 12,000 apartment homes. It emphasizes customer service, teamwork, professional and personal development, ongoing learning, and promoting from within. Candidates must complete a background check and candidate assessment as part of the hiring process.

Requirements

Strong sales skills and a desire to exceed company leasing requirements.
Outstanding written and verbal communication skills.
Customer-focused mentality.
Proficiency with various software, apps, and computer programs.
Career-minded approach and polished, professional appearance.
Ability to multitask and shift priorities quickly in a fast-paced leasing office.
Weekends are required as needed.
Background check and candidate assessment are required steps in the hiring process.

Nice To Haves

1–2 years of leasing and/or customer service experience in retail, hospitality, housing, or a multifamily environment.
College education preferred.

Responsibilities

Provide exceptional and consistent customer service to residents and prospective residents.
Lease apartment homes by building relationships and showcasing the benefits of living at a Collier Companies community.
Close leasing opportunities over the phone, by email, and in person.
Develop subject-matter knowledge of the product, property, and local neighborhood.
Generate leads through effective phone and email follow-up.
Create and implement promotional programs, including online advertising, direct marketing, social media outreach, and resident events.
Contribute to desired occupancy levels by renewing current residents’ leases.
Maintain accurate resident files.