Leasing Specialist in Ocala, FL

The Collier Companies•Ocala, FL

3d•Onsite

About The Position

The Leasing Specialist is an on-site position based at one of The Collier Companies’ community offices in Ocala, Florida. The role is the first point of contact for prospective residents and residents, and focuses on creating positive experiences, following up on leads, and closing lease agreements. The position calls for strong goal orientation, personal accountability, curiosity, and a desire to learn, lead, and grow. The Collier Companies describes itself as a fast-growing, privately owned company that has operated since the 1970s. It owns and manages more than 12,000 apartment homes and is pacing more than 1,000 new apartment home construction starts each year. Its culture emphasizes teamwork, resident relationships, professional and personal growth, ongoing learning, collaboration, and promoting from within. Background checks are an employment requirement. Applicants are invited to complete a candidate assessment after submitting an application; both are required steps in the hiring process.

Requirements

Strong sales skills and a desire to exceed company leasing requirements.
Outstanding written and verbal communication skills.
Customer-focused mentality.
Proficiency with various software, apps, and computer programs.
Career mindset and polished, professional appearance.
Ability to multitask and shift priorities quickly in a fast-paced leasing office.
One to two years of leasing and/or customer service experience in retail, hospitality, housing, or a multifamily environment.
Successful completion of required background checks and candidate assessment.

Nice To Haves

College education is preferred.

Responsibilities

Provide exceptional, consistent customer service to residents and prospective residents.
Lease apartment homes by building relationships and showcasing the benefits of living at a company community.
Close leases over the phone, by email, and in person; serve as a subject-matter expert on the product, property, and local neighborhood.
Generate leads through effective follow-up by phone and email.
Create and implement promotional programs, including online advertising, direct marketing, social media outreach, and resident events.
Contribute to desired occupancy levels by renewing current residents’ leases.
Maintain accurate resident files.
Work weekends as needed.

Benefits

401(k) match equal to 100% of the employee’s contribution up to 10% of gross income.
Up to 24 days off during the first year, with an annual increase.
Company-provided logo attire.
Medical, dental, and vision insurance.
Group and supplemental life insurance options.
Healthcare reimbursement account.
Legal services insurance.
Career growth opportunities.
Industry education opportunities.
Monthly customer service awards.
Secret shopper bonuses.
Financial and paid-time-off rewards for team-member referrals.
Training, book clubs, mentorship, and the internal Collier College learning program.