Leasing Specialist in Tallahassee, FL

The Collier Companies•Tallahassee, FL

3d•Onsite

About The Position

The Leasing Specialist is the first point of contact for prospective and current residents at a community office in Tallahassee, Florida. The role focuses on creating positive experiences for prospects, following up on leads, building relationships, and closing lease agreements. The specialist is expected to provide consistent customer service, support occupancy goals, and help residents feel at home while maintaining a polished, professional presence and a strong focus on accountability, learning, and growth. This is a full-time, on-site position. The role includes leasing apartment homes, explaining the property and local neighborhood, maintaining resident records, supporting renewals, and developing promotional and marketing initiatives. Weekend work may be required as needed. Background checks and a candidate assessment are required as part of the hiring process.

Requirements

Strong sales ability and a desire to exceed company leasing requirements.
Strong written and verbal communication skills.
Customer-focused mentality.
Proficiency with various software, apps, and computer programs.
Career mindset and polished, professional appearance.
Ability to multitask and shift priorities quickly in a fast-paced leasing office.
1–2 years of leasing and/or customer service experience in a retail, hospitality, housing, or multifamily environment.
Completion of a background check and candidate assessment as part of the hiring process.

Nice To Haves

College education preferred.

Responsibilities

Provide exceptional and consistent customer service to residents and prospects.
Lease apartment homes by building relationships and showcasing the benefits of living in a community managed by The Collier Companies.
Close leasing opportunities over the phone, by email, and in person; serve as a subject-matter expert on the product, property, and local neighborhood.
Generate leads through effective follow-up by phone and email.
Create and implement promotional programs, including online advertising, direct marketing, social media outreach, and resident events.
Contribute to desired occupancy levels by renewing current resident leases.
Maintain accurate resident files.
Work weekends as needed.

Benefits

401(k) match of 100% of contributions up to 10% of gross income.
Up to 24 days off during the first year, with an annual increase.
Company-provided TCC logo attire.
Comprehensive medical, dental, and vision insurance.
Group and supplemental life insurance options.
Healthcare reimbursement account.
Legal services insurance.
Career growth opportunities.
Industry education opportunities.
Monthly customer service awards.
Secret shopper bonuses.
Financial and paid-time-off rewards for team member referrals.
Training, book clubs, mentorship, and the internal Collier College learning program.