Career Day in Tampa FL!

Community Choice Financial Family of Brands•Tampa, FL

4d•Onsite

About The Position

Community Choice Financial Family of Brands is hiring for opportunities on its Store Operations team, the front line of the business focused on providing customers with strong service and an excellent overall experience. Team members help customers access financial solutions, process transactions accurately, support customer account management, and maintain a safe, compliant, welcoming store. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day in Tampa, Florida; it does not specify a particular position title beyond Store Operations opportunities.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Must pass a background check; checks and results are handled in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish; may be required at certain locations.
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and promote brand loyalty.
Help customers access financial products and services while providing a strong customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions to customers and offer financial services suited to their needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer and contribute to a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across eleven brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and health spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and other Employee Assistance Program services for employees and their family members.
Free access to discounts from nationwide and local retailers through the Discount Marketplace.
Paid time off, starting at 12 days in the first year and increasing with tenure.