Store Operations Associate

The RealReal•Perth Amboy, NJ
•$16 - $17

About The Position

The Store Operations Associate works on the Outbound fulfillment team and partners directly with TRR retail stores to fulfill transfer requests for high-value merchandise from the warehouse. The role involves picking, tagging, inspecting, preparing, and shipping inventory to retail locations, as well as handling reverse logistics and maintaining warehouse safety, organization, and housekeeping standards.

Requirements

  • At least 6 months of experience working in a warehouse production environment.
  • Ability to relay verbal and written information concisely and effectively.
  • Strong time management, planning, and coordinating skills.
  • Ability to excel in a high-volume, repetitive, quota-driven environment.
  • Self-motivation and a drive to achieve results.
  • Exceptional attention to detail and organizational skills.
  • Adaptability and openness to change.
  • Receptiveness to feedback to improve performance.
  • Ability to work Monday through Friday and overtime as needed.
  • Ability to regularly lift and move up to 25 pounds.
  • Ability to stand for up to 10 hours at a time.

Nice To Haves

  • Experience working in a retail back-of-house environment.
  • Ability to read and write in English.
  • Proficiency with Mac OS, Google Suite, and scanner technology.

Responsibilities

  • Perform fulfillment duties, including picking, tagging, and shipping transfers to retail locations while meeting service level agreements.
  • Pick inventory for shipment with a 100% accuracy rate.
  • Tag items across product categories according to TRR retail guidelines.
  • Conduct quality inspections while handling and preparing inventory for retail locations.
  • Handle reverse logistics and put inventory away to warehouse standards.
  • Process parcel shipments using the designated carrier.
  • Follow general warehousing practices for safety, organization, and housekeeping.

Benefits

  • $50 in monthly food credits for snacks and meals available for purchase on site.
  • Employee Stock Purchase Plan.
  • 401(k) with Company Match.
  • Medical, dental, and vision insurance.
  • Paid parental leave.
  • 9 paid company holidays.
  • 18 paid time off (PTO) days, accruing from the first day of work.
  • Hourly base pay plus incentive pay based on performance and quota targets achieved.
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